BMW of Darien

Jeremy made finding a car in these trying times an absolute breeze! His friendless and extensive knowledge made the process both quick and easy. Thank you! absolute breeze! His friendless and extensive knowledge made the process both quick and easy. Thank you! More

Helpful representative who explained things very clearly that was understandable and complete. Lou was equally friendly and courteous that was understandable and complete. Lou was equally friendly and courteous More

I was very pleased with the courteous and professional manner I encountered from all BMW employees I was in contact with. manner I encountered from all BMW employees I was in contact with. More

Frank in service was responsive, informative, pleasure to work with and ensured vehicular was done in timely manner work with and ensured vehicular was done in timely manner More

William or Bill IS HORRIBLE!!!! Went into BMW of Darien to finalize all the paper work for the car i was purchasing. Besides the numerous amount of mistakes they made with the paper work that led to us hav to finalize all the paper work for the car i was purchasing. Besides the numerous amount of mistakes they made with the paper work that led to us having to put more money down then we have already put down, their service manager Trevor barged into the show room yelling and verbally harassing his employees, right in front of mine and other costumers eyes, I even seen him bulg up his fist… called bmw today to talk to Bill who I was informed was Trevor’s manager just to be told he’s not going to do anything about this situation because he knows Trevor to be a “lovely” guy… FAR from what i witnessed. Bill also refused to give me any contact information for who would care about this situation, giving an attitude and disregarding what my complaint was. He attempted to hang up on me numerous amount of times while insuring me he does not care about this situation. I WOULD BE EMBARRASSED TO HAVE A MANAGER THAT TREATS EMPLOYEES THE WAY I SEEN TREVOR TREAT HIS AND I WOULD BE ASHAMED TO HAVE A HEAD MANAGER THAT SHOWS SUCH LITTLE RESPECT TO THE COSTUMER AND ALSO SHOWS NO CARE FOR HIS EMPLOYEES. More

Specifically calling out Tim Haines as an amazing, customer service oriented sales rep. I’ve worked with him over the last three years and he has been supportive, patient, proactive and a true resourc customer service oriented sales rep. I’ve worked with him over the last three years and he has been supportive, patient, proactive and a true resource. If anyone is looking to consider a BMW in the Fairfield County area, consider going directly to Tim at Bmw of Darien. More

Great timely service. Valet pick up and drop off is an excellent option. My X7 is well taken care of. excellent option. My X7 is well taken care of. More

Excellent; new to this dealer but not to the marque and other bmw dealers so I was not disappointed other bmw dealers so I was not disappointed More

Great experience, very easy to work with, excellent communication, convenient to train station fair price communication, convenient to train station fair price More

Great service, thorough and accommodating, all the staff that helped me had excellent attitudes and were quite efficient. I would recommend this dealer for your car service needs. that helped me had excellent attitudes and were quite efficient. I would recommend this dealer for your car service needs. More