Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Darien
Darien, CT
2,262 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,262 reviews
May 17, 2025
Wonderful support and patience during the process. There were no pressure tactics. Incentives and rebates were honored to keep me committed to the process where the other dealers did not. There were no pressure tactics. Incentives and rebates were honored to keep me committed to the process where the other dealers did not. More
by XX
Employees Worked With
May 17, 2025
I love this dealership more than the other BMW dealerships in the area! Everyone is so nice, helpful, and accommodating. Lucky to be working with Jamie. He’s straightforward and honest. Will not t dealerships in the area! Everyone is so nice, helpful, and accommodating. Lucky to be working with Jamie. He’s straightforward and honest. Will not try to sell you crap. If you need to buy a new car or need your current car serviced, I highly recommend him. More
by Caroline P
Employees Worked With
May 16, 2025
I give high marks to dealership personnel and their attention to my questions. I give lower marks to bmw as a company. My prior three cars were Tesla and the technology infusing the entire proces attention to my questions. I give lower marks to bmw as a company. My prior three cars were Tesla and the technology infusing the entire process was next level….dealing with Apple vs ATT. Hopefully the drive and feel of the bmw will make my transition a happy one More
by Byoung
May 16, 2025
Extended warranty for lower blinds not honored lame excuse, broke from scratch on bumper refund!!! excuse, broke from scratch on bumper refund!!! More
by seancahearn
Employees Worked With
May 12, 2025
The process at BMW Darien was smooth and efficient. Tyler was a great point of contact for my transaction. Tyler was a great point of contact for my transaction. More
by Andres
May 12, 2025
Silvia was just wonderful and the most helpful sales manager we worked with. I highly recommend her. She is thoughtful , personal and finds the best deals. We will definitely work with her again. manager we worked with. I highly recommend her. She is thoughtful , personal and finds the best deals. We will definitely work with her again. Renata More
by renata.ripa
Employees Worked With
Silvia Daniels
May 07, 2025
Jaime was fantastic. He got to the bottom of a problem and resolved it. I also really like their new service bay which makes it very easy to drop off the car and meet w He got to the bottom of a problem and resolved it. I also really like their new service bay which makes it very easy to drop off the car and meet with the service advisors. More
by ryandmaynard
Employees Worked With
May 07, 2025
People who work there are very nice. My only issue is that I always seem to get a lesser model loaner car than my current car. I'm interested in possibly trading-in my X3, for another My only issue is that I always seem to get a lesser model loaner car than my current car. I'm interested in possibly trading-in my X3, for another BMW or Audi (again) and so it would be nice to test drive via a loaner and in the process be made to feel valued. More
by robinlfortin
Employees Worked With
