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BMW of Darien
Darien, CT
2,162 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,162 reviews
January 03, 2022
BMW service is well run. If I plan they will have a loaner or they will shuttle you to and from home. My only complaint this time was that while the car was washed and cleaned, they did not fill the ti loaner or they will shuttle you to and from home. My only complaint this time was that while the car was washed and cleaned, they did not fill the tires. Since it just started getting cold, they need some more pressure. Generally, BMW would do this, butnot this recent visit. My assigned representative, Anthony F., was very responsive. More
by CW
Employees Worked With
Anthony Fischetti
January 01, 2022
Great service from beginning to end. They made sure I was set up quickly and easy communication once done. was set up quickly and easy communication once done. More
by cffrench20
December 29, 2021
Excellent service customer service was great And getting my car washed was even better Vincent is a great guy my car washed was even better Vincent is a great guy More
by Arizzi627
Employees Worked With
December 28, 2021
This is my third car lease with this dealer and they have always treated me fairly and provided excellent service. have always treated me fairly and provided excellent service. More
by gsood17
Employees Worked With
December 26, 2021
Everyone in the service department was friendly and professional. The video that was sent to me of the inspection of my car was a great way to understand the condition of my vehicle. I also had the c professional. The video that was sent to me of the inspection of my car was a great way to understand the condition of my vehicle. I also had the car detailed and it was such a great job that the car looked like it just came from the showroom. More
by Sixstrand
Employees Worked With
Lou Meturi
December 21, 2021
Fast and efficient service. Courteous and prompt pick up and delivery. Highly recommend to anyone interested and and delivery. Highly recommend to anyone interested and More
by Mauvemanct
Employees Worked With
December 19, 2021
Great lease experience - Luis was incredibly courteous and took the time to discuss all the numbers to make sure we had no second guessing at the last minute. Also took care of all the paperwork beforehan and took the time to discuss all the numbers to make sure we had no second guessing at the last minute. Also took care of all the paperwork beforehand for a smooth pickup experience and gave us a great walkthrough of the car. More
by Rod Lopes
Employees Worked With
Luis Vega
December 17, 2021
Professional and courteous with excellent sales and tech support. A 30 year long satisfied customer. support. A 30 year long satisfied customer. More
by pgall
December 15, 2021
My experience for my service appointment was great. I was able to drop my car off early in the morning, get in and out quickly with a loaner, and my car was ready for me by noon. The service video was very c able to drop my car off early in the morning, get in and out quickly with a loaner, and my car was ready for me by noon. The service video was very clear and helpful as well. Jen, my service advisor, was particularly helpful and friendly throughout the process. More
by robertconklins
Employees Worked With
Jennifer Fuentes 5x
