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BMW of Darien

Darien, CT

4.8
2,163 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,163 reviews

January 23, 2021

Vincent was very friendly taking care of the service and arranging the shuttle. Initially the technician identified a few potential issues, but later on most were deemed as non-issue after the battery was More

by tiomass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

BMW Darien made it easy to locate & purchase my pre-owned vehicle. Thanks much to Al Ewert for his kindness, knowledge & professionalism, and to Anthony Martinez as well for his direction. I love my car (! More

by morningbreadamy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Buetti , Anthony Martinez, Al Ewert
January 22, 2021

Not pleased of making a purchase that I still owe 20,000 on a car and still have to pay out 11,500 in repairs. More

by Casandra1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Ciardullo
Jan 22, 2021 -

BMW of Darien responded

Hello Valued customer, we are sorry for your disappointment with the repair needs on your vehicle. it is unfortunate that your rear air springs had failed. This failure as well as the gasket leakage is not uncommon for any vehicle with 90,000+ miles. We would be happy to work with you and try to help with the expense for any additional repairs that you might want to consider in the future. Thank you for your business Vincent Robustello

January 22, 2021

Did a great job on my car and returned it spotlessly clean. Everyone from the reception to the service manager were very professional, thanks much! More

by Sam.murray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
January 22, 2021

BMW Darien is probably the best BMW dealership I have ever purchased from. From receptionist to sales associate to technician, they have been very courteous, professional and helpful. More

by Manfred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel, technician, Gregory Michael
January 21, 2021

Worked quickly and efficiently to fix problem. Brought in without appointment and they made time to get the right people to resolve the problem. Thank you More

by jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Very respectful and professional treatment from everybody! We had to order tires prior to installation and everyone involved from Sebastian to the service department went out of their way. More

by Jim
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Staff is very professional and welcoming.I have had a Staff is very professional and welcoming. I have had a great experience for decades. Great facility. I highly recommend it. They did a Multipoint In More

by ACB
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
January 20, 2021

Great service. BMW has a valet service so they picked up and returned my car after completing the service. The car is running great after the service and I really appreciate that they clean the car More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo, Anthony Fischetti
January 20, 2021

They’re very professional they go over everything with me ; what need to be done right of way and they also clean my car for me . Thanks BMW of Darien More

by Paulienrival
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli, Avelino Flores
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