BMW of Darien

The dealership is excellent. Truly. In every respect from reception to sales to service. They also have done a very good job with the Covid protocols as well. from reception to sales to service. They also have done a very good job with the Covid protocols as well. More

Love the service and appreciate the attention to details. Setting the appt was quick and very accommodating. The walkthrough video from Stephen Ladestro is a game changer. Setting the appt was quick and very accommodating. The walkthrough video from Stephen Ladestro is a game changer. More

Always top level service at BMW Darien. They even sent me a video of the technician preforming the inspection. This is the most professional dealership I’ve ever gone to. a video of the technician preforming the inspection. This is the most professional dealership I’ve ever gone to. More

Excellent in all respects. Efficient and great communication would recommend always. Anthony was especially good at working with insurance and was friendly and efficient. Really great communication would recommend always. Anthony was especially good at working with insurance and was friendly and efficient. Really great More

I recently chose a new X7, and Greg Michael in sales couldn't have been nicer. Greg worked with us for weeks to ensure that every need was met, including making my wife feel comfortable driving a much couldn't have been nicer. Greg worked with us for weeks to ensure that every need was met, including making my wife feel comfortable driving a much larger car than she was used to. Greg took ample time to walk us through the ordering process of the vehicle, and when one came in that actually matched what we were about to order, Greg was quick to inform us. Greg displayed both professional and personal compassion during the entire sales process, and his efforts solely secured our business at this specific dealership. I would recommend working with Greg to anyone who wants a seamless experience. More

Everything went off without a hitch. Good communication by text and email while my vehicle was in service. Good Covid protocols were implemented on site. by text and email while my vehicle was in service. Good Covid protocols were implemented on site. More

Always great service and friendly faces to help. They always work within my schedule and provide a free loaner car. Which is fun because I get to try other models. always work within my schedule and provide a free loaner car. Which is fun because I get to try other models. More

Patricia was excellent, very friendly and organized. I appreciate her kindness professionalism. The whole process was seamless and quick ! She even gave me a voucher for a free wash due to the weather . appreciate her kindness professionalism. The whole process was seamless and quick ! She even gave me a voucher for a free wash due to the weather . More

Great service as expected from BMW. Very efficient and professional. Really like the service video before picking up the car. Car was clean and good explanation for potential repairs. professional. Really like the service video before picking up the car. Car was clean and good explanation for potential repairs. More

Excellent customer service! Friendly and thorough. Really liked the video that showed what was wrong with the vehicle and the parts that were in great condition! liked the video that showed what was wrong with the vehicle and the parts that were in great condition! More