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BMW of Darien
Darien, CT
2,187 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,187 reviews
January 18, 2021
Professional, clean , told me what Was bring done to my car today, car wash n vaccum a +, Paid right amount for service provide not at once try to upsell me . car today, car wash n vaccum a +, Paid right amount for service provide not at once try to upsell me . More
by Charlessosabmw
Employees Worked With
Anthony Fischetti, jennifer fuentes, Anthony Fischetti
January 18, 2021
BMW of Darien does first class business in a first class way. The service department takes the time to make you feel comfortable and educated about the services you’re doing. Anthony Fischetti has gone abov way. The service department takes the time to make you feel comfortable and educated about the services you’re doing. Anthony Fischetti has gone above and beyond over the years to ensure my business doesn’t go anywhere else. More
by robertgpeters
Employees Worked With
Anthony Fischetti
January 18, 2021
Organized, clean, good service representatives, and leave your car clean and fresh. Great video of service and overview of work needed, honest service techs. Would recommended your car clean and fresh. Great video of service and overview of work needed, honest service techs. Would recommended More
by kar7794
Employees Worked With
January 18, 2021
Pricey but convenient and easy; valet service to the house to drop off loaner and pick up car and to return it. Pricing is high but not outrageous. house to drop off loaner and pick up car and to return it. Pricing is high but not outrageous. More
by lesley.apt
Employees Worked With
January 16, 2021
Nice people, good communications and work was done well and on schedule. I was a walk in and was handled promptly and professionally. A great service experience. and on schedule. I was a walk in and was handled promptly and professionally. A great service experience. More
by SilverM3
Employees Worked With
Other Employees :
Lady at the service desk. , Patricia Romagnoli
January 16, 2021
Darien BMW was an awesome experience from service to loaner cars to pickup and drop off. Let’s not forget the maintenance being performed on your car. I highly recommend this dealership for all your BMW loaner cars to pickup and drop off. Let’s not forget the maintenance being performed on your car. I highly recommend this dealership for all your BMW needs. More
by Jamesdutt25
Employees Worked With
January 15, 2021
I am super satisfied with my most recent service which was prompted by the car sensors. From start to finish, from valet pick-up to return, each aspect of the process was videotaped and I was kept well in was prompted by the car sensors. From start to finish, from valet pick-up to return, each aspect of the process was videotaped and I was kept well informed of where in the process my car was, perfectly seamless. The video review of the servicing is a new, added feature and it delivers a substantial measure of security and confidence in this most recent service! Highly recommend this dealership! More
by Andrew M Grunebaum
Employees Worked With
Frank Ciardullo
January 15, 2021
I had to do a repair after a damage from an accident. Excellent service. Anthony Fischetti was handling our case, he is was very kind in answering all my questions. Excellent service. Anthony Fischetti was handling our case, he is was very kind in answering all my questions. More
by JD
Employees Worked With
Anthony Fischetti
January 14, 2021
Dealer is courteous and service oriented. However I have an X5 with 85K miles and an estimate $10K in engine repairs. Hugely disappointed in BMW’s quality and reliability. an X5 with 85K miles and an estimate $10K in engine repairs. Hugely disappointed in BMW’s quality and reliability. More
by BMWer
Employees Worked With
