BMW of Darien

I enjoy coming here for servicing because I am treated professionally and fairly by everyone. Washing my 328xi after service is also a nice touch professionally and fairly by everyone. Washing my 328xi after service is also a nice touch More

Very helpful service rep Vince. Excellent service! This is not the first time I worked with Vince, he is very thorough and responsive. He listened well throughout multiple service visits and was patient wi is not the first time I worked with Vince, he is very thorough and responsive. He listened well throughout multiple service visits and was patient with me in terms of scheduling required maintenance and fixes that needed to be done. I love video walkthrough with the mechanic showing where parts are work or what needs replacement. More

Straight forward service visit, recently purchased pre-owned vehicle had a few faults crop up over the course of first 2 month of ownership. Scheduled a visit to have the faults checked out. Anthony a pre-owned vehicle had a few faults crop up over the course of first 2 month of ownership. Scheduled a visit to have the faults checked out. Anthony and the mechanics involved confirmed the faults and made me aware of the causes of the issues that i was seeing as well as confirmed the fixes done to rectify them. More

Clean professional Service place. Safe atmosphere upfront pricing and pleasant employees. The online scheduling was an easy experience. They also waited a while when I was a few minutes late picking up car. pricing and pleasant employees. The online scheduling was an easy experience. They also waited a while when I was a few minutes late picking up car. More

Always accommodating, professional, friendly and willing to help. I have been buying cars from BMW of Darien for years and their sales staff and service department teams are great. to help. I have been buying cars from BMW of Darien for years and their sales staff and service department teams are great. More

Great service. I called to schedule and they gave me next day however I had to drop off the same day I called for appointment. They took my car in and 5 hours later they competed the work. Patricia was fan day however I had to drop off the same day I called for appointment. They took my car in and 5 hours later they competed the work. Patricia was fantastic. Everything came back perfect. More

Everything went great with service and staff. The front desk ladies were very personable and everyone had on masks and the markings for social distancing were clear. They sent a live video of the car and desk ladies were very personable and everyone had on masks and the markings for social distancing were clear. They sent a live video of the car and the service tech explained info about the car to my mobile phone. This visit was painless. More

As usual my service experience was fantastic at BMW of Darien. Frank Ciardullo was responsive & kept me informed each step in the process. The entire staff is always amazing at this dealership. Keeps me Darien. Frank Ciardullo was responsive & kept me informed each step in the process. The entire staff is always amazing at this dealership. Keeps me coming back to them for all of my BMW needs! More

Efficient service with a smile; costs reviewed in advance; promises kept. Car was ready when indictated. Frank has always been a great Advisor. Wouldn’t chose any other for service. advance; promises kept. Car was ready when indictated. Frank has always been a great Advisor. Wouldn’t chose any other for service. More

Great service, attention to every detail. The text updates and video of service is very helpful. This way of communicating is referred and Kept me informed. updates and video of service is very helpful. This way of communicating is referred and Kept me informed. More