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BMW of Darien
Darien, CT
2,185 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,185 reviews
February 24, 2020
Low pressure knowledgeable sales people. Fair on trade-in values. Good guy in finance department executing leases. Clean and comfortable lounge area. I would buy from them again. trade-in values. Good guy in finance department executing leases. Clean and comfortable lounge area. I would buy from them again. More
by Bill.Landis
Employees Worked With
Anthony Martinez, Ernest Orozco, Chris Quaglio
February 24, 2020
Professional and knowledgeable sales, finance and support staff made the leasing process very easy and efficient! Having leased from two other BMW dealers in the past, Darien gets a big thumbs up! staff made the leasing process very easy and efficient! Having leased from two other BMW dealers in the past, Darien gets a big thumbs up! More
by dsds
February 23, 2020
Very thorough! Everyone was very nice and patient to explain things and no pressure to do something I wasn’t interested in doing thank you explain things and no pressure to do something I wasn’t interested in doing thank you More
by merdbach
Employees Worked With
Ernest Orozco, Frank Ciardullo
February 19, 2020
Everyone was very professional. My car was serviced very well and returned to me washed/cleaned and in perfect shape. Very happy with my visit to BMW Darien Service! well and returned to me washed/cleaned and in perfect shape. Very happy with my visit to BMW Darien Service! More
by Debbie.eagan3
Employees Worked With
James Kavallines
February 19, 2020
First service visit First visit and used for service. Very organized and I was waited on promptly. Nice customer lounge area with WiFi and snacks. Excellent reporting on First visit and used for service. Very organized and I was waited on promptly. Nice customer lounge area with WiFi and snacks. Excellent reporting on the shape of your car and its component parts including video! A very nice visit. More
by Mike S
Employees Worked With
Chris Legere
February 19, 2020
I only take my car to the Darien BMW dealer and every visit is perfect. The service is exceptional and my car is always fixed the 1st time. Frank Ciardullo is my service advisor who is terrific and exp visit is perfect. The service is exceptional and my car is always fixed the 1st time. Frank Ciardullo is my service advisor who is terrific and explains everything very well. Vincent Robestello is also fabulous and he is the reason I started bringing my car to Darien. I knew him from a prior dealership. They are both top notch in their service to the customers. More
by FreyLaw
Employees Worked With
Frank Ciardullo, Vince Robustello
February 17, 2020
Outstanding experience Took my car to service. Very smooth and courteous process. I'm always impressed by people's professionalism, friendliness, and by a very efficient ope Took my car to service. Very smooth and courteous process. I'm always impressed by people's professionalism, friendliness, and by a very efficient operation. More
by okunevsky
Employees Worked With
James Kavallines
February 17, 2020
Janes was very professional and knowledgeable Made the Janes was very professional and knowledgeable Made the process painless. The video review was a good touch. It was a pleasure having my car service Janes was very professional and knowledgeable Made the process painless. The video review was a good touch. It was a pleasure having my car serviced at BMW Darien. More
by CLondon
Employees Worked With
James Kavallines
February 15, 2020
Excellent service. People are very courteous, professional, knowledgeable, you you could to help. It was easy to make an appointment with the loan. The car was returned washed and cleaned. pleasu professional, knowledgeable, you you could to help. It was easy to make an appointment with the loan. The car was returned washed and cleaned. pleasure to work with them. More
by Okunevsky
Employees Worked With
James, Vince Robustello
February 15, 2020
Brought my 2016 BMW in for annual warranty maintenance. Service was quick and efficient and I especially enjoyed getting a video of my inspection going over everything from tire tread to brake pad conditio Service was quick and efficient and I especially enjoyed getting a video of my inspection going over everything from tire tread to brake pad condition. It was a cool new way to update me on the service of my vehicle. Will definitely return in the future More
by Andreozzi.jesse
Employees Worked With
Vince Pampena,
