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BMW of Darien

Darien, CT

4.8
2,169 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,169 reviews

March 16, 2022

Very efficient and courteous. Great follow-up from the service advisor. I like the addition of the video review of the car ahead of pickup. More

by rstewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2022

Professional and efficient and very customer-centric from the service admins to Frank. Worked around our schefules More

by Mitch_kurz
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamila 5 stars, Frank Ciardullo
March 15, 2022

Excellent customer service. Very professional and friendly employees. They make you feel valuable. I recommend this dealership to anyone looking for the ultimate customer experi More

by Helen Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist was very professional and always has a smilep, Anthony Fischetti
March 14, 2022

Great service from intake to delivery. The team found me an Uber to shuttle me to the train - great way to enhance customer experience More

by Dewaele2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou, Anthony Fischetti
March 14, 2022

Each of my visits to Darien BMW is perfectly satisfactory -no complaints!!!The car runs great! More

by Bart
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lou
March 14, 2022

The sales representatives and staff had superior knowledge of the automobile and positive attentive attitude . They made sure we were proficient with the many functions the x5 offers before we left More

by Edmoavero007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike l, Luis Vega
March 14, 2022

Very good. Met our needs. Very customer friendly. Easy to communicate with. Always have been. More

by Timcopartners
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lou Merturi
March 12, 2022

This dealership has the best customer service! ! I am always treated like royalty. Communication is priority here ! Can’t buy cars anywhere else ! More

by Kymbee112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Merturi, Yussef Warde, Frank Ciardullo, Anthony Fischetti
March 11, 2022

Always a pleasure to have my car serviced at BMW Darien. I was a bit surprised though that they charged me for 2.9 gallons!!! More

by Cathrich19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
March 11, 2022

Jen was very fast and very helpful - they took me same day and I had my car back fast More

by philippa.holland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen
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