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BMW of Darien - Service Center

Darien, CT

4.7
1,401 Reviews

1,401 Reviews of BMW of Darien - Service Center

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February 04, 2021

Always top level service at BMW Darien. They even sent me a video of the technician preforming the inspection. This is the most professional dealership I’ve ever gone to. More

by M812319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avelino Flores
February 03, 2021

Everything went off without a hitch. Good communication by text and email while my vehicle was in service. Good Covid protocols were implemented on site. More

by Mdedward7
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2021

Always great service and friendly faces to help. They always work within my schedule and provide a free loaner car. Which is fun because I get to try other models. More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
February 02, 2021

Patricia was excellent, very friendly and organized. I appreciate her kindness professionalism. The whole process was seamless and quick ! She even gave me a voucher for a free wash due to the weather . More

by E.goldstein118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
January 29, 2021

Great service as expected from BMW. Very efficient and professional. Really like the service video before picking up the car. Car was clean and good explanation for potential repairs. More

by bforfang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Always great service. Very prompt and communicative. They went above and beyond with the valet service to help me even with COVID restrictions and did everything contactless and digitally. I highly recommend More

by JMagnusson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

The ease in making a service appointment to having the car actually finished went extremely smooth! I highly recommend this dealership for all service requirements! You won’t be let down. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
January 28, 2021

Excellent customer service! Friendly and thorough. Really liked the video that showed what was wrong with the vehicle and the parts that were in great condition! More

by Steph0186
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
January 28, 2021

Great servicePeople are friendly and efficientLiked the Great service People are friendly and efficient Liked the video of the servicing very much Kept me informed on progress made. I like them very mu More

by Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

Great experience! Friendly, on time, car came back spotless. Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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