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1,401 Reviews of BMW of Darien - Service Center
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December 14, 2020
The whole team was friendly and very professional. Very timely and outstanding service all around despite the fact that they were very busy and Covid. Will come back again. timely and outstanding service all around despite the fact that they were very busy and Covid. Will come back again. More
by Cschoenherr
Employees Worked With
Anthony Fischetti
December 12, 2020
Stopped in without an appointment and was greeted warmly by Vincent Robstella. I was VERY impressed and incredibly happy with the level of service I got for a dead key fob. And a random question I had. Su by Vincent Robstella. I was VERY impressed and incredibly happy with the level of service I got for a dead key fob. And a random question I had. Super genuine, very knowledgeable. Gushing here because Vincent should be the example all others should follow. More
by andrewjfeldman
Employees Worked With
Vincent Robustello
December 11, 2020
I brought my car in for a simple recall. I asked for no car wash and Vincent wrote “no wash” on the paperwork. When I return, the concierge mixes me up with another customer and I end up waiting an hour. car wash and Vincent wrote “no wash” on the paperwork. When I return, the concierge mixes me up with another customer and I end up waiting an hour. When my car pulls up, it has been washed, it is scratched and somehow wet inside. My service advisor was on the ball but when the concierge and porters are idiots, it is meaningless. More
by JEK
Employees Worked With
December 11, 2020
Great ! Initially there was confusion as I requested contactless drop off. Trevor straightened this out quickly and completed service in very efficient manner. Trevor went out of his way to accommodate contactless drop off. Trevor straightened this out quickly and completed service in very efficient manner. Trevor went out of his way to accommodate me More
by jfw37
Employees Worked With
Trevor
December 11, 2020
Great service completed the same day and the inside and outside of the car were very clean when I picked it up. Thank you Vincent! outside of the car were very clean when I picked it up. Thank you Vincent! More
by Echarl
Employees Worked With
December 08, 2020
Needed a general check up. Vince was very clear on process and what the car needed. The inspection video was fantastic. Thank you ver much!!! process and what the car needed. The inspection video was fantastic. Thank you ver much!!! More
by Stmcgraw
Employees Worked With
December 05, 2020
They were really easy to work with. Price was perfect with the service bundled into the price of the car. It’s better not to worry about costly services in the first few years. Patricia was super nice. with the service bundled into the price of the car. It’s better not to worry about costly services in the first few years. Patricia was super nice. More
by Angela
Employees Worked With
Patricia
December 05, 2020
Vince rocks! Very attentive and worked hard to get my repair done in a timely fashion. Why did I need to enter 25 words to submit this? repair done in a timely fashion. Why did I need to enter 25 words to submit this? More
by Jdm
Employees Worked With
December 04, 2020
Service was great. Car was given to me washed and vacuumed. Love the inspection video. The service department lady was so helpful. I always like doing business with BMW of Darien. vacuumed. Love the inspection video. The service department lady was so helpful. I always like doing business with BMW of Darien. More
by Karen Kaalinagy
Employees Worked With
Lisa Escobar
