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BMW of Darien - Service Center

Darien, CT

4.8
1,382 Reviews

1,382 Reviews of BMW of Darien - Service Center

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November 20, 2020

Simple, easy, and effective service appointment. Everything from scheduling the appointment, arriving at the facilities, being shuttled back home, the handling of my vehicle, and arranging for its d More

by MMMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
November 20, 2020

Very efficient. Work finished ahead of commitment which was very important gor me today. Paperwork ready at front desk...out in 3 minites. Thank yoi More

by Peteralwyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia, Frank Ciardullo
November 18, 2020

Service at Darien BMW is always “white glove”. They treat you with the utmost courtesy and are always thorough in explaining everything. A very well run department. More

by rbwalsh108
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo, Rony Gonzalez
November 17, 2020

Regular service and brake job. Good quality work and great customer Servive. They explained everything that was to be done in detail and took care of it. More

by Coolss9594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

Good service. They did exactly what they said they would do. On time and no surprises. A nice touch having the car washed when I picked it up. More

by Edson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

Staff was friendly and helpful. I came in with a flat and left with all my tires at pressure and my car cleaned. Thank you More

by Katey319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
November 17, 2020

Accommodating. Good communication. Efficient. I used your complimentary pickup service and the effort and communication was outstanding. There was efficient text messages and phone calls. More

by Oldblueeyess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kavallines
November 16, 2020

Excellent service. Happy to do business with them. They picked up and delivered my car door to door. They sent me a video of the car before returning it. More

by Jlaikind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
November 16, 2020

The scheduling process was smooth and the air bag seems have been fixed. However , they asked me if I wanted the oil changed along with service odometer reset and I said yes. I trust they did change the oi More

by Mikehortonfpp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patricia
Nov 16, 2020 -

BMW of Darien responded

Our sincere apologies, as per our phone conversation we will send the technician to your place if work to reset the indicator

November 15, 2020

BMW of Darien is the best dealership I’ve ever used. They always provide excellent service and results. The video inspections are great and it’s a nice facility. More

by Twalsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnalli
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