BMW of Darien - Service Center

Very efficient. Work finished ahead of commitment which was very important gor me today. Paperwork ready at front desk...out in 3 minites. Thank yoi was very important gor me today. Paperwork ready at front desk...out in 3 minites. Thank yoi More

Service at Darien BMW is always “white glove”. They treat you with the utmost courtesy and are always thorough in explaining everything. A very well run department. you with the utmost courtesy and are always thorough in explaining everything. A very well run department. More

Regular service and brake job. Good quality work and great customer Servive. They explained everything that was to be done in detail and took care of it. great customer Servive. They explained everything that was to be done in detail and took care of it. More

Good service. They did exactly what they said they would do. On time and no surprises. A nice touch having the car washed when I picked it up. do. On time and no surprises. A nice touch having the car washed when I picked it up. More

Excellent service. Happy to do business with them. They picked up and delivered my car door to door. They sent me a video of the car before returning it. picked up and delivered my car door to door. They sent me a video of the car before returning it. More

Accommodating. Good communication. Efficient. I used your complimentary pickup service and the effort and communication was outstanding. There was efficient text messages and phone calls. complimentary pickup service and the effort and communication was outstanding. There was efficient text messages and phone calls. More

Staff was friendly and helpful. I came in with a flat and left with all my tires at pressure and my car cleaned. Thank you left with all my tires at pressure and my car cleaned. Thank you More

Vincent and the whole team were phenomenal and so easy to work with! What impressed me most were their demeanor and friendliness, professionalism, transparency (video of inspection and report of each concer work with! What impressed me most were their demeanor and friendliness, professionalism, transparency (video of inspection and report of each concern I raised) and their communication (phone call update as promised and ease and convenience of interacting over text). Scheduling, check-in and pick-up were easy and went smoothly and quickly. My experience at this dealer far surpassed mine at Westchester (surly service advisor and scheduling mishap) and Ridgefield (another surly service advisor, they bent and creased my front license plate, and fixed one issue but I suspect caused a different issue), and I look forward to coming back to the Darien dealer. More

BMW of Darien is the best dealership I’ve ever used. They always provide excellent service and results. The video inspections are great and it’s a nice facility. always provide excellent service and results. The video inspections are great and it’s a nice facility. More