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BMW of Darien - Service Center

Darien, CT

4.7
1,401 Reviews

1,401 Reviews of BMW of Darien - Service Center

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November 03, 2020

Straight forward service visit, recently purchased pre-owned vehicle had a few faults crop up over the course of first 2 month of ownership. Scheduled a visit to have the faults checked out. Anthony a More

by spodolskiy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
November 03, 2020

Always accommodating, professional, friendly and willing to help. I have been buying cars from BMW of Darien for years and their sales staff and service department teams are great. More

by Hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

As usual my service experience was fantastic at BMW of Darien. Frank Ciardullo was responsive & kept me informed each step in the process. The entire staff is always amazing at this dealership. Keeps me More

by FreyLaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo, Vince Robustello
November 02, 2020

Efficient service with a smile; costs reviewed in advance; promises kept. Car was ready when indictated. Frank has always been a great Advisor. Wouldn’t chose any other for service. More

by DrMentor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
October 31, 2020

I was very satisfied with all of them!I will keep coming I was very satisfied with all of them! I will keep coming for service! They are very respectful and friendly! I will recommend to all my friends! More

by Paulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, James Kavallines, Anthony Fischetti
October 31, 2020

I have been very pleased with the valet service from BMW of Darien. It was picked up and dropped off as promised with the car in impeccable condition. I haven’t have the opportunity to check on the items to More

by BMWrated
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia, Lina
October 31, 2020

A few days prior to a scheduled service appointment, my check engine light came on and the vehicle directed me to immediately perform service. I called BMW of Darien, who arranged for me to drop off my car More

by Nutmegger88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli, Frank Ciardullo
October 30, 2020

I came in with an unannounced flat tire; it was fixed within hours; Vince was terrific. It was also important because it was an emergency situation. More

by Gwearle53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Another fantastic experience with BMW of Darien. From safety to convenience to service quality, the experience never disappoints. Highly recommend for your sales or service needs. More

by BMWX1owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Romagnoli, Yussef Warde
October 30, 2020

Always satisfied with the personnel and the first class service. The ride they provide back and forth is on time and convenient. The job is guaranteed to be done right. More

by Cityboy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
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