1,381 Reviews of BMW of Darien - Service Center
BMW Darien service has always been notable to me in both its consistency and excellence. The speed, efficiency and quality of the entire customer experience is exceptional. its consistency and excellence. The speed, efficiency and quality of the entire customer experience is exceptional. More
I needed a regular maintenance and the booking process couldn’t have been easier. My loaner was ready as soon as I got there and my service was complete long before rush hour as I requested. Great service couldn’t have been easier. My loaner was ready as soon as I got there and my service was complete long before rush hour as I requested. Great service! More
Service is priced well. My advisor was Frank Ciardullo and I had to call him twice to see if my car was ready (he did not have the courtesy to do so). Came in for an oil change basic service and told them and I had to call him twice to see if my car was ready (he did not have the courtesy to do so). Came in for an oil change basic service and told them I wasn’t in a rush. Dropped my car off at 9AM and it was ready at 4:30PM which I wouldn’t have known unless I called my advisor. The person who checked me out was Jennifer Fuentes and she was very pleasant and friendly. More
As usual the staff at Darien BMW were friendly, efficient and professional. It was a pleasure having my vehicle serviced there and a warranty covered, no-charge bill really made my day. Thanks folks and professional. It was a pleasure having my vehicle serviced there and a warranty covered, no-charge bill really made my day. Thanks folks More
The dealership is very well set up to protect the customers and employees from exposure to COVID. The service staff was efficient and courteous. I was given a ride from the dealership to my office in customers and employees from exposure to COVID. The service staff was efficient and courteous. I was given a ride from the dealership to my office in Darien and then picked up from my surgery center at the end of the day to relieve my perfectly maintained, beautiful car. More
Frank was very helpful and good communication throughout the process and very informative on what needed to be done and what my options were for service. the process and very informative on what needed to be done and what my options were for service. More
Every visit to BMW of Darien is productive and pleasant! Regardless of how busy my service advisor Anthony Fischetti is, he is so patient, polite and knowledge!! Wow!! Everyone from start to finish makes m Regardless of how busy my service advisor Anthony Fischetti is, he is so patient, polite and knowledge!! Wow!! Everyone from start to finish makes my experience there so effortless! Thank you!! More
My Service Advisor was Frank and I have worked with him a few times in the past. Very knowledgeable and professional. Great experience and service. few times in the past. Very knowledgeable and professional. Great experience and service. More
I’ve owned a few different cars and this BMW experience is about the best I’ve ever had, my car is always returned washed and I even received a video inspection of my car while it was being looked at. is about the best I’ve ever had, my car is always returned washed and I even received a video inspection of my car while it was being looked at. More