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BMW of Darien - Service Center

Darien, CT

4.8
1,381 Reviews

1,381 Reviews of BMW of Darien - Service Center

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October 28, 2020

BMW Darien service has always been notable to me in both its consistency and excellence. The speed, efficiency and quality of the entire customer experience is exceptional. More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo
October 27, 2020

I needed a regular maintenance and the booking process couldn’t have been easier. My loaner was ready as soon as I got there and my service was complete long before rush hour as I requested. Great service More

by darlene.ryan.goodwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
October 26, 2020

Service is priced well. My advisor was Frank Ciardullo and I had to call him twice to see if my car was ready (he did not have the courtesy to do so). Came in for an oil change basic service and told them More

by Darien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer fuentes , Frank Ciardullo
October 26, 2020

As usual the staff at Darien BMW were friendly, efficient and professional. It was a pleasure having my vehicle serviced there and a warranty covered, no-charge bill really made my day. Thanks folks More

by sshapiro16
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
October 23, 2020

The dealership is very well set up to protect the customers and employees from exposure to COVID. The service staff was efficient and courteous. I was given a ride from the dealership to my office in More

by Dr. H-H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the guys who drove me to work & brought me back to BMW were excellent. The car wash was fabulous.
October 22, 2020

Frank was very helpful and good communication throughout the process and very informative on what needed to be done and what my options were for service. More

by Ceruocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo
October 21, 2020

Every visit to BMW of Darien is productive and pleasant! Regardless of how busy my service advisor Anthony Fischetti is, he is so patient, polite and knowledge!! Wow!! Everyone from start to finish makes m More

by Piera117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
October 20, 2020

My Service Advisor was Frank and I have worked with him a few times in the past. Very knowledgeable and professional. Great experience and service. More

by Cvissicchio13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yussef Warde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo
October 19, 2020

Great service. Fast, accurate and on time! They take good care of my care and explained through fully the services to be done for the car More

by pfont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
October 19, 2020

I’ve owned a few different cars and this BMW experience is about the best I’ve ever had, my car is always returned washed and I even received a video inspection of my car while it was being looked at. More

by Tonywynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Fischetti
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