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1,443 Reviews of BMW of Darien - Service Center
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July 20, 2022
Great experience. Very professional. I like the video of the undercarriage of my car showing all aspects. Very clever. Very professional. I like the video of the undercarriage of my car showing all aspects. Very clever. More
by Mlevy
Employees Worked With
July 02, 2022
My 2022 X5 M50i was experiencing repeated random and intermittent issues with its air conditioning system. It was admittedly a very thorny problem to replicate. Although it took two visits for Anthony a intermittent issues with its air conditioning system. It was admittedly a very thorny problem to replicate. Although it took two visits for Anthony and the techs to diagnose and home in on the problem, they unfailingly did. The A/C is now working perfectly. They all deserve no less than 5 stars. More
by John V
Employees Worked With
Anthony Fischetti
June 12, 2022
Always outstanding, problem-free service. Their service reps are dependable and knowledgeable (we used Vince this time). We have three BMWs, and have religiously used BMW Darien for 15 years Their service reps are dependable and knowledgeable (we used Vince this time). We have three BMWs, and have religiously used BMW Darien for 15 years. More
by gfherman
Employees Worked With
May 25, 2022
All staff were most pleasant. Check in and check out were easy. Cost of replacement i3 key was excessive—$588.42 + tax. Check in and check out were easy. Cost of replacement i3 key was excessive—$588.42 + tax. More
by costedanjoux
Employees Worked With
May 24, 2022
The advisor Robert Plimpton lacks customer service training. He does not give any option for customer regarding the issue. He is rushing to talk and does not explain in layman's terms the technic training. He does not give any option for customer regarding the issue. He is rushing to talk and does not explain in layman's terms the technical issue. Also did not explain properly the billing. He just give it to the person in front and i have to figure it out by reading the breakdown. No interpersonal skills. Lacks customer service smile. More
by MAX
Employees Worked With
Robert Plimpton
