BMW of Darien - Service Center

My experience was great, Vince Pampena kept me updated and his customer service was outstanding and his customer service was outstanding More

Superb Customer Service: BMW diagnosed my service issues quickly, sent me a very comprehensive and easy to understand video of the work needed, provided a sensible up-front cost, and delivered superb result quickly, sent me a very comprehensive and easy to understand video of the work needed, provided a sensible up-front cost, and delivered superb results timely with no issues. Immensely efficient communication, invoicing, and delivery of the completed vehicle. Spot on. More

I continued to be very satisfied with the staff at BMW of Darien, both in the service department and in the front office. The service staff clearly articulates the issues that require servicing as well as pr Darien, both in the service department and in the front office. The service staff clearly articulates the issues that require servicing as well as provides competitive fees with geniune BMW parts. I've found Anthony and Trevor to be courteous, helpful, and very flexible in delivering excellent service. Thank you! More

BMW of Darien has service down to perfection. This is my sixth three year lease. Bringing the car in for required service is no problem at all. Just about every facet is automated using my phone This is my sixth three year lease. Bringing the car in for required service is no problem at all. Just about every facet is automated using my phone except when I drop off the car, pick up a loaner, and when I return the loaner and drive home in my nice clean car. Darien BMW is the place to buy or lease your next car. More

They are extremely honest and have excellent people on the staff who are very kind. the staff who are very kind. More

Car brought in for two year maintenance check. Had no issues what so ever. Service department did an excellent job. Quick to get me out in morning. Prompt in returning my car that afternoon. Had no issues what so ever. Service department did an excellent job. Quick to get me out in morning. Prompt in returning my car that afternoon. More

Incredibly efficient service. They called around to get a part that was supposed to be shipped From Germany. Saved weeks of waiting. They called around to get a part that was supposed to be shipped From Germany. Saved weeks of waiting. More

Great customer service as always. It’s a pleasure getting my car serviced at BMW Darien. It’s a pleasure getting my car serviced at BMW Darien. More

Exceptional job. I really like the video update of there work. Very thorough job they did. I really like the video update of there work. Very thorough job they did. More

Proactively reached out to me with a recall notice, efficiently scheduled my visit, provided a loaner, and got the job done in one day. Happy with the service. efficiently scheduled my visit, provided a loaner, and got the job done in one day. Happy with the service. More