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BMW of Darien - Service Center

Darien, CT

4.7
1,389 Reviews

1,389 Reviews of BMW of Darien - Service Center

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March 26, 2022

Thanks for taking such great care of me. Communication was excellent. Repairs went better than expected. Lou was great! More

by Joshmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Merturi
March 26, 2022

Darien BMW addressed my service needs in expected time, despite manpower shortages assoc w pandemic. More

by allen.yale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Fuentes
March 26, 2022

only ever take our car here for service. Vince is always polite, professional and will do anything to make the visit as smooth and easy as possible. Full marks to the BMW of Darien service t More

by Brett G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

A great experience. Much better than other dealers I've gone to. Will definitely come back. More

by jaquilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli
March 24, 2022

Service here is being excellent. Customer service is outstanding and everyone is so polite and helpful. I’m very happy that O chose to have my new vehicle devices here. Top notch! More

by Katiana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Merturi
March 23, 2022

The dealership was very accommodating on an unexpected issue. Took me right in, handled it efficiently and everybody was very friendly. More

by rp9877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
March 22, 2022

Excellent service! As always, my advisor, Vince was extremely accommodating and helpful! It was a seamless process from start to finish. More

by davidcarugati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli
March 21, 2022

Always professional and have reasonable prices for the quality of service. All the staff are very knowledgeable about BMW cars. More

by rshanker55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
March 21, 2022

The service appointment I had today was excellent. Loaner was ready when I got there, service advisor was on top of everything and car was ready and clean on time. More

by sgold21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
March 21, 2022

Everyone at the dealership was very attentive and efficient. My car was ready in a timely fashion. More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli
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