BMW of Darien - Service Center

The service team is terrific! Fast and helpful. Updates are timely and communications are really easy. And of course, the mechanics are thorough and great at what they do. Fast and helpful. Updates are timely and communications are really easy. And of course, the mechanics are thorough and great at what they do. More

Great customer service and very detailed when explaining your car issues overall a very good experience your car issues overall a very good experience More

Excellent service, Valet service was amazing, much appreciated! Complimentary car wash was awesome. Text communication great. appreciated! Complimentary car wash was awesome. Text communication great. More

Seamless service experience with professional valet drivers and great communication throughout from Alec. A pleasure to work today. drivers and great communication throughout from Alec. A pleasure to work today. More

The service was done in a timely fashion. .I’m very pleased with the work.. .I’m very pleased with the work.. More

Frank was Prompt courteous andeasy to deal with. Problem solved and back on the road Problem solved and back on the road More

Exceptional service Darien! Thank you for picking up and dropping off my car? Thank you dropping off my car? Thank you More

Well organized process to drop off or pick up car for service. Fantastic service advisor! Low pressure and very knowledgeable sales staff. Great location and beautiful show room. service. Fantastic service advisor! Low pressure and very knowledgeable sales staff. Great location and beautiful show room. More

I was told I had service for 36,000 miles. I only have 10,000. Because of covid I have low mileage. Beverly my sales person fail to tell expiration was 2/22. Frank was awesome. I extended it but BMW shou 10,000. Because of covid I have low mileage. Beverly my sales person fail to tell expiration was 2/22. Frank was awesome. I extended it but BMW should give me what covid took from my service agreement. More

Superb Process! Great service in a timely. Kept me well informed along the way. I love the video of the car while in maintenance. Overall great experience. informed along the way. I love the video of the car while in maintenance. Overall great experience. More