1,388 Reviews of BMW of Darien - Service Center
Very thorough and great communication throughout the process. Kept me up to speed with what was happening and managed expectations around timing - really appreciated that. process. Kept me up to speed with what was happening and managed expectations around timing - really appreciated that. More
Claus is the best sales person. I have been leasing cars with him past 15 years and so is my family. the dealer/service highly efficient. quick in n out with drop off, loaner and pick up. thank you very with him past 15 years and so is my family. the dealer/service highly efficient. quick in n out with drop off, loaner and pick up. thank you very much bmw of darien. More
There costumer service is bad called in for emergency service I ask to speaker to the service manger they transferred me to he's phone it went directly to voicemail I left a message that was at 8am the m service I ask to speaker to the service manger they transferred me to he's phone it went directly to voicemail I left a message that was at 8am the manger never called me back More
Efficient drop off and pick up great communication throughout the service. Vehicle was returned clean and with the problem fixed. Overall great experience. Will return without hesitation. throughout the service. Vehicle was returned clean and with the problem fixed. Overall great experience. Will return without hesitation. More
Anthony, my service advisor was fantastic! I loved getting the video from the shop too. getting the video from the shop too. More
Excellent service. I have been a client for 10 years. Tried to go locally, in Great Neck, New York(due to Covid) but ran out of there offended. I will only Go to your dealership. Tried to go locally, in Great Neck, New York(due to Covid) but ran out of there offended. I will only Go to your dealership. More
I am a 21 year customerBarb Monick is the best sales I am a 21 year customer Barb Monick is the best sales person( sold us 7 BMWS) Anthony is the best example of customer care and service I am a 21 year customer Barb Monick is the best sales person( sold us 7 BMWS) Anthony is the best example of customer care and service More
Efficient, professional and quick service! I couldn’t ask for better service! They go above and beyond what’s expected. The waiting area is very comfortable too! for better service! They go above and beyond what’s expected. The waiting area is very comfortable too! More
For the very first time I went there I must say my service visit was beyond amazing. The staff are courteous and patient. Patricia was exceptional, she was patient, answered all my questions and she service visit was beyond amazing. The staff are courteous and patient. Patricia was exceptional, she was patient, answered all my questions and she also make sure that she gave me the best service I needed. I also love the fact that she kept me on the loop with my car every step of the way. I will def. go back. Thank You Patricia! More