BMW of Darien - Service Center

Had a great experience! From greeting, getting the loaner car, car serviced, helpful and responsive staff! car, car serviced, helpful and responsive staff! More

Frank my rep was terrific. Very knowledgeable and professional. Everything was very fast and convenient with the loaner car. Just drove off the lot and the car runs much better. Thank you’ professional. Everything was very fast and convenient with the loaner car. Just drove off the lot and the car runs much better. Thank you’ More

Very courteous and got to the root of our service problem. Had to take the car in a few times and they have always been very accommodating. problem. Had to take the car in a few times and they have always been very accommodating. More

I am Very satisfied with the service I received from BMW Darien. The rep. is very responsible and respond to my requests quickly and efficiently. Darien. The rep. is very responsible and respond to my requests quickly and efficiently. More

We have gotten all of our BMWs from this dealership for years because they are great. Very responsive, easy scheduling for appointments and the employees are always very helpful. years because they are great. Very responsive, easy scheduling for appointments and the employees are always very helpful. More

Really happy they got me in right away to fix the flat tire. I had to wait a hour and a half or so but that was worth it because I had transportation issues. Very much appreciated. tire. I had to wait a hour and a half or so but that was worth it because I had transportation issues. Very much appreciated. More

Pick up and drop off always easy and efficient. Easy to communicate with customer rep to get updates of the service. Friendly and diligent staff. communicate with customer rep to get updates of the service. Friendly and diligent staff. More

Fast, friendly service. Car was delivered clean. Service time was consistent with the quote. I’d prefer to have the same service leader going forward to have a consistent experience and representa Service time was consistent with the quote. I’d prefer to have the same service leader going forward to have a consistent experience and representative to call if needed. More

BMW of Darien prioritizes customer satisfaction in everything they do. I was scheduled for a 1,000 mile road trip in my X5 when I realized I was overdue on an oil change and scheduled maintenance. Des everything they do. I was scheduled for a 1,000 mile road trip in my X5 when I realized I was overdue on an oil change and scheduled maintenance. Despite an extremely packed appointment schedule, they were able to squeeze me in. Anthony, my service consultant, was extremely cordial and knowledgeable, and communicated very clearly throughout the day. Their use of technology like text messaging, video inspection and paying online also sped up the process. More

Left my car for oil change. Service was oGood. Had to Left my car for oil change. Service was o Good. Had to leave the car for the weekend but got the loaner so not much complaint. Left my car for oil change. Service was o Good. Had to leave the car for the weekend but got the loaner so not much complaint. More