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BMW of Darien - Service Center

Darien, CT

4.7
1,388 Reviews

1,388 Reviews of BMW of Darien - Service Center

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July 01, 2021

Very thorough and great communication throughout the process. Kept me up to speed with what was happening and managed expectations around timing - really appreciated that. More

by jbradfordsims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Claus is the best sales person. I have been leasing cars with him past 15 years and so is my family. the dealer/service highly efficient. quick in n out with drop off, loaner and pick up. thank you very More

by 0115rohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli
June 30, 2021

There costumer service is bad called in for emergency service I ask to speaker to the service manger they transferred me to he's phone it went directly to voicemail I left a message that was at 8am the m More

by tito.santos64
Customer Service
Recommend Dealer
No
Employees Worked With
Frank Ciardullo
June 29, 2021

Efficient drop off and pick up great communication throughout the service. Vehicle was returned clean and with the problem fixed. Overall great experience. Will return without hesitation. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2021

Best service all the time . Extremely good with all the work More

by Irina pogosian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
Jun 26, 2021 -

Irina pogosian responded

I’m always happy with the service. Everyone made process ery smooth, easy and on a timely manner

June 24, 2021

Anthony, my service advisor was fantastic! I loved getting the video from the shop too. More

by alichtiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli
June 15, 2021

Excellent service. I have been a client for 10 years. Tried to go locally, in Great Neck, New York(due to Covid) but ran out of there offended. I will only Go to your dealership. More

by Karensferrara
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

I am a 21 year customerBarb Monick is the best sales I am a 21 year customer Barb Monick is the best sales person( sold us 7 BMWS) Anthony is the best example of customer care and service More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barb Monick, Anthony Fischetti
Jun 27, 2022 -

Christine responded

Best BMW BEST CUSTOMER SERVICE Anthony F BEST SALES Barbara M CUSTOMER SINCE 2000 Amazing service and care 10/10

June 13, 2021

Efficient, professional and quick service! I couldn’t ask for better service! They go above and beyond what’s expected. The waiting area is very comfortable too! More

by Danahf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Fischetti
June 12, 2021

For the very first time I went there I must say my service visit was beyond amazing. The staff are courteous and patient. Patricia was exceptional, she was patient, answered all my questions and she More

by Charly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
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