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BMW of Darien - Service Center

Darien, CT

4.7
1,401 Reviews

1,401 Reviews of BMW of Darien - Service Center

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February 20, 2021

Great service! Frank was very communicative and helpful with arranging the car pick up and drop off. The loaner car BMW provided to us was great as well. All around great experience with BMW Darien! More

by Seg7893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
February 19, 2021

Efficient, friendly, and always super helpful. Customer service takes great care of clients. We appreciated the video that the technician sent us -- and the valet service! More

by jbreit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli, Avelino Flores
February 18, 2021

I use them for service. They are efficient, courteous and they provide a video showing their evaluation of the car and explaining any suggested repairs. Highly recommend them. More

by Drosen17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

The service I’ve gotten here is top notch! They had complimentary pick up and drop off for service and they were so quick! They even sent me a video of the inspection and the Technician Steve walked ar More

by ZeeZee Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Patricia Romagnoli
February 18, 2021

My first service experience was smooth and my service advisor, Anthony was customer focused, a straight shooter. He helped me to understand my choices for the next round as my car's Ultimate Care plan c More

by Happy X3 Owner
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
February 18, 2021

Very professional people in the service dept. Freddy is great The video of service performed which comes to you over email is a great idea More

by Joseppe54
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
February 18, 2021

Really blown away by how great our service experience was...thank you! Got us in and out and communicated exceptionally well and left me wondering why all service experiences can’t be this good. More

by sibcomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

The best bmw service in the tri state area! I travel out here from NYC because it is more than worth the trip. the absolute best! More

by jpuzio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
February 17, 2021

Loaner was available, check in and out was easy and it was done on time. Very good experience and helpful advisor. Also, after driving the loaner, it reminds me how nice these cars are (mine is old as the More

by Bob
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
February 16, 2021

Took my car in for a scheduled oil service today. They discovered that I needed front brakes, and were able to complete all work by the end of the day. More

by NTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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