BMW of Darien - Service Center

Great experience overall. Car was due for scheduled maintenance. Staff was very friendly. Received a video update about the condition of the car from technician, which was very helpful. Car was service maintenance. Staff was very friendly. Received a video update about the condition of the car from technician, which was very helpful. Car was serviced in a timely manner. A plus! More

I live in Manhattan now and there is still no better service center than BMW Darien. The hour drive and the tolls are well worth it. BMW of Darien offers exceptional service at a great value. Patric service center than BMW Darien. The hour drive and the tolls are well worth it. BMW of Darien offers exceptional service at a great value. Patricia is warm, engaging and was extremely accommodating of my schedule. I was provided with a very nice supremely clean loaner. My vehicle was delivered clean and feeling new. I received an inspection report with evidence of any issues. My repeat business has been earned More

Extremely friendly and efficient service department. Clear and direct communication along with timely service. I was able to get a loaner with little notice and they accomodated my needs. I strongly Clear and direct communication along with timely service. I was able to get a loaner with little notice and they accomodated my needs. I strongly recommend this dealership. More

It was an excellent experience.I always have a good experience . I highly recommend this BMW dealer. They are courteous and respectful. Thank you for the ride service experience . I highly recommend this BMW dealer. They are courteous and respectful. Thank you for the ride service More

My advisor was great! Everything was good he called me and notified me about everything thing before getting it done definitely would take my car there again and notified me about everything thing before getting it done definitely would take my car there again More

Usual excellent service from BMW of Darien. Repeat 15 year customer. Great addition of the video by service technician showing underneath the vehicle and walking the customer through the inspection. year customer. Great addition of the video by service technician showing underneath the vehicle and walking the customer through the inspection. More

Service reps are nice. I liked the video sent of the inspection and the detailed inspection explanation. I also appreciated the fact that the car was returned to me having been cleaned inside and out. inspection and the detailed inspection explanation. I also appreciated the fact that the car was returned to me having been cleaned inside and out. Overall it seems to me the staff takes pride in their customer service individually, and as a team. More

BMW Darien is great. Always professional from the receptionist to the service techs. Service is informative with service status videos. Pickups are on time and invoicing transparent. receptionist to the service techs. Service is informative with service status videos. Pickups are on time and invoicing transparent. More

As always, I am always serviced and accommodated whenever an issue arises. Professional and friendly service and they are always very respectful of customer’s time. an issue arises. Professional and friendly service and they are always very respectful of customer’s time. More

Totally professional from start to finish. Everyone was caring and solicitous, on time and did exactly what they promised. Car was returned to me in magnificent condition. I did not expect them to clean t caring and solicitous, on time and did exactly what they promised. Car was returned to me in magnificent condition. I did not expect them to clean the exterior and interior as they did, but I so appreciate it. More