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BMW of Freeport

Freeport, NY

4.9
1,647 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,647 reviews

October 03, 2021

Wonderful dealership.Curteous and helpful repair Wonderful dealership. Curteous and helpful repair manager! Genius men are knowledgeable. The 5 series has a smooth ride. No complaints! More

by Dawn Middleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve manager of repairs
Oct 03, 2021 -

BMW of Freeport responded

We're glad everything went smoothly. Thanks for choosing BMW of Freeport for your repair needs, Dawn.

October 03, 2021

Very pleasant environment and the service manager was great.I was very satisfied with the service that was performed on my vehicle. More

by Mitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Oct 04, 2021 -

BMW of Freeport responded

Hi Mitch, It is great that you encountered a pleasant environment. We are pleased that our Service Department could ensure your satisfaction. Thank you for choosing BMW of Freeport and we hope to continue to assist with all of your future automotive needs.

October 03, 2021

Easy buying experience from sales to finance. Exceptional customer service. Bought a Cetified Pre Owned X5. Every CPO I looked at here was an exceptional value and held to the standard that a CP More

by Melissa P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Georgopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

BMW of Freeport responded

Hi Melissa, Thank you for telling us about your easy buying experience. We are delighted to hear that you received exceptional customer service from our Sales Department. We hope that you enjoy your BMW X5 and at BMW of Freeport we appreciate your business.

October 02, 2021

Jermaine made my experience exceptionally smooth from start to finish.I was particularly impressed by his knowledge about the vehicle and the patience he exercised while showing me its key functionalitie More

by Pamm1114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Scott
Oct 03, 2021 -

BMW of Freeport responded

Thank you for sharing how our team made your time with us here at BMW of Freeport so exceptionally smooth. We are pleased to learn of your positive impression and welcome you again.

October 01, 2021

I always receive a quick and Excellent response to issues and Service is completed quickly. Mike K. Is an excellent service advisor! I followed him to Freeport from Bayyside. More

by jfdebiase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krulewich
Oct 02, 2021 -

BMW of Freeport responded

We're happy our team provided great service for you. It means the world to see we have earned your trust! Please don't hesitate to reach out if you need anything!

October 01, 2021

The employees are welcoming and respectful. I was satisfied with the maintenance services of my vehicle. More

by Rashellec7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Oct 02, 2021 -

BMW of Freeport responded

Hi Rashelle, Thank you for your positive review. We are always thrilled to know that our customers experience a welcoming and professional service visit. Thank you for choosing BMW of Freeport and we are looking forward to your next visit.

October 01, 2021

Generally the area seems well kept and it was not over crowed, (due to covid) I appreciated the seating was spaced out. More

by Ed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin (Service)
Oct 02, 2021 -

BMW of Freeport responded

Thank you for visiting BMW of Freeport, Ed. We are happy to know that you enjoyed your visit. Let us know if there is anything else we can help you with. We look forward to working with you again.

October 01, 2021

Efficient and attentive to customers waiting to be serviced on the two occasions I visited. More

by NGirl84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2021 -

BMW of Freeport responded

You can always rely on our attentive team at BMW of Freeport for your service needs. Please let us know next time how we can earn that final star!

September 30, 2021

I had the worst experience with BMW of Freeport!!! As Matt, my service advisor!!! He show no concern or care!!!! More

by Pjinfo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt
Sep 30, 2021 -

Pjinfo responded

I am so disappointed and unhappy with the service and care from Matt. I will go to another dealership!!!

Sep 30, 2021 -

BMW of Freeport responded

Hi, We appreciate your review regarding your experience with our Service Team. Your feedback is important to us. If you are open to sharing your contact information with me, I will have a manager reach out to discuss your concerns. Best, Gregg Vitello General Manager gvitello@bmwoffreeport.com

Sep 30, 2021 -

Pjinfo responded

I can be contact anytime on my cell phone. If unavailable, please leave message with call back number. My number is +19175499818

September 30, 2021

Curtis was so understanding and helped me get my dream car ..he’s the best More

by Draidy.j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Parke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

BMW of Freeport responded

BMW of Freeport appreciates the 5-stars and feedback. The team is glad your experience was the best. We look forward to future visits. Safe travels.

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