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BMW of Freeport

Freeport, NY

4.9
1,650 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,650 reviews

August 10, 2021

Mike that works in service was very professional and courtesy during my last visit. He followed up with and made sure that I received travel accommodations. Shirley Bartley More

by Goodwins47
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 11, 2021 -

BMW of Freeport responded

The team at BMW of Freeport appreciates the 5-stars and kind words. We look forward to future visits. Safe travels on the road ahead!

August 10, 2021

Very friendly professional treated with respect and all work done promptly and very cleanly performed More

by Rick114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe pagen
Aug 11, 2021 -

BMW of Freeport responded

Hi Rick, We appreciate positive review. It is great to know that our Service Department treated you with respect and completed the work in a timely manner that met your expectations. Thank you for choosing BMW of Freeport and we look forward to working with you in the future.

August 09, 2021

They did the work in a very timely, professional, and well done manner. More

by loudom1860
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Itkin
Aug 10, 2021 -

BMW of Freeport responded

Hi there, We appreciate your review. Your satisfaction means everything to us, therefore we are happy to hear that our team were professional and assisted you in a timely manner. Thank you for choosing BMW of Freeport and we look forward to working with you in the future.

August 09, 2021

Excellent customer service, the job was well done, walk in makes it easier for clients who don’t have time to schedule in advance because of their work schedule. I n my case, It was just happened to be of More

by mercier.marieflore
Recommend Dealer
Yes
Employees Worked With
Brian Mejia 5 stars
Sep 16, 2021 -

BMW of Freeport responded

Marieflore, Thank you for taking the time to leave us your feedback. We are pleased to hear that you had an enjoyable experience with us. We strive to provide 5-star service to all guests. If you would like to share details about your experience that could have been improved, we would be happy to hear from you. Please email me your contact information and I will have a manager reach out. Thank you, Gregg Vitello General Manager gvitello@bmwoffreeport.com

August 08, 2021

Experience started out well, but did not end well. Came in and the prices they quoted me were significantly higher than another BMW dealer based on the same car with the same MSRP, even though at the other More

by tanners
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Belez
Aug 11, 2021 -

BMW of Freeport responded

Hi, We appreciate your feedback regarding your recent shopping visit. Your feedback is important to us. If you are open to sharing your contact information with me, I will have a manager reach out to discuss your concerns. Gregg Vitello General Manager gvitello@bmwoffreeport.com

August 08, 2021

He made sure that I did not walk back home and I got exactly what I wanted. More

by ccharles465
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

BMW of Freeport responded

Hi Charles, Your review is important to us. We are delighted that you were able to get exactly what you wanted. Enjoy your purchase and thank you for choosing BMW of Freeport. Know that we are always here to assist you.

August 08, 2021

David took excellent care of us - we are very happy More

by shabnam1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

BMW of Freeport responded

The team at BMW of Freeport is glad you were taken such good care of. We appreciate the 5-stars and feedback.

August 07, 2021

I can’t say enough great things about David. My husband and I were shopping for a new car and ended up visiting multiple dealerships but nobody we met with compared to David. We initially saw the car on a More

by Bmloughran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

BMW of Freeport responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful, customer driven experience with our team here at BMW of Freeport. We appreciate the recommendation and we hope you enjoy your new purchase. We are looking forward to your next visit.

August 07, 2021

My car had a Shredded tire. Service writer Robert My car had a Shredded tire. Service writer Robert Pappagallo took good care of my vehicle More

by chevydan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pappagallo
Aug 09, 2021 -

BMW of Freeport responded

Hi there, Thank you for your positive review. We are pleased that our team were able to take good care of your vehicle and meet your expectations. Thank you for choosing BMW of Freeport and we hope to continue to assist with all of your future automotive needs.

August 05, 2021

The representative Mr. Papagallo provided efficient and fine service. The car wash service on the other hand was terrible. They dirtied my carpet with soil from their shoes and put the drivers seat so far More

by FRANCES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Papagallo
Aug 06, 2021 -

BMW of Freeport responded

Hello, thank you so much for sharing your feedback with us! We'll be sure to share your comments with our Management Team. We hope you consider us again.

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