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BMW of Kansas City South
Kansas City, MO
2,088 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,088 Reviews of BMW of Kansas City South
March 15, 2020
Had to wait nearly a week before I got a status on a warranty issue. Advisor said he would get with his supervisor to confer, then never got back with me until I called asking for a status. warranty issue. Advisor said he would get with his supervisor to confer, then never got back with me until I called asking for a status. More
by bcecil1
Verified CustomerEmployees Worked With
Derek Goodhart
March 15, 2020
Everyone are very nice and friendly especially Wong and Goodhart and I will come back again even other dealership next to my house. I hope someday I will purchase a car from here Goodhart and I will come back again even other dealership next to my house. I hope someday I will purchase a car from here More
by chad
Employees Worked With
Clinton Wong, Derek Goodhart
March 15, 2020
Had an outstanding experience at this dealership. Our first visit to BMW OF KCS Jhoda: The GM spent over 30 minutes understanding our needs and was extremely mindful that we drove 4 hours to see the veh first visit to BMW OF KCS Jhoda: The GM spent over 30 minutes understanding our needs and was extremely mindful that we drove 4 hours to see the vehicle. As his name, implies in Sanskrit, “ man of integrity” . Thank you for the complementary gifts! BMW pens and an umbrella! Denis: The Sales Advisor, was extremely transparent with every detail of the car. He accompanied us thru the test drive, and gave us best experience of a test drive. He also got us a great price on our trade-in. Zarrar: The Business Manager, he did a outstanding job to beat the finance rate from our credit union by .4 points! Which was a savings of $100 per month! BMW OF KCS,has outstanding personnel with exceptional customer service. If you need a BMW, this is where you ought to go! More
by MOHAMEDIYUSUF
Employees Worked With
Zarrar Warraich, Jhoda Edquist, Denis Vukorep
March 14, 2020
It seems like I come here almost weekly but love this place love to staff. The senior technicians know their stuff. They are the only ones I trust with my BMW Z3 M Roadster. place love to staff. The senior technicians know their stuff. They are the only ones I trust with my BMW Z3 M Roadster. More
by TIGERWONG58
Employees Worked With
Matthew Bayer, Clinton Wong, Paul Tracy, Derek Goodhart, Paullie Ranker
March 14, 2020
They made sure to evaluate everything that was needed to be and explained how everything worked. After I got shuttled to my place safe and sound. be and explained how everything worked. After I got shuttled to my place safe and sound. More
by JONATHANMURRAY240
Employees Worked With
Clinton Wong
March 14, 2020
Very pleasant experience! Excellent customer service from our attendant Paul Tracy. He was very thorough and professional. Also, my vehicle was returned in excellent condition. our attendant Paul Tracy. He was very thorough and professional. Also, my vehicle was returned in excellent condition. More
by hchepe4
Employees Worked With
Paul Tracy
March 12, 2020
Professional and friendly service, however computer Professional and friendly service, however computer updates took two days instead of two hours (was provided a loaner), then all my settings were no Professional and friendly service, however computer updates took two days instead of two hours (was provided a loaner), then all my settings were not the same when I picked up my car (frustrating for a non technical person). More
by PGADDY4
Employees Worked With
Derek Goodhart
March 11, 2020
Clinton Wong in Service department is always great help. I like your techs also. I have a 12 yo 528xi. It required some work every 2-3 months. Thank you. I like your techs also. I have a 12 yo 528xi. It required some work every 2-3 months. Thank you. More
by DMITRIBAKLANOV
Employees Worked With
Clinton Wong
March 11, 2020
Paul Tracy and the service team do a great job here. Best BMW Service department I have had the pleasure of working with. I always refer BMW owners to this location. BMW Service department I have had the pleasure of working with. I always refer BMW owners to this location. More
by Cleland
Employees Worked With
Paul Tracy
March 10, 2020
Dealer worked hard to find the car I wanted at a good price. I was especially pleased with the service I received from a Keith Heedum who was extremely helpful, respectful and professional at all times. price. I was especially pleased with the service I received from a Keith Heedum who was extremely helpful, respectful and professional at all times. This will be my second new car purchased from this dealership and working with Keith. More
by GGOURSE
Employees Worked With
Keith Heedum, Clinton Wong
