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BMW of Kansas City South

Kansas City, MO

4.9
2,088 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,088 Reviews of BMW of Kansas City South

March 08, 2020

Paul is a great guy and such a professional service advisor. The dealership is lucky to have him in his role. I will be back in the future. Thank you. More

by ISENBERG_MARK
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Paul Tracy
Mar 12, 2020 -

BMW of Kansas City South responded

Hi Isenberg_Mark! We truly appreciate your business and look forward to continuing our relationship with you in the future. Thanks again for taking the time to leave us this information about your recent visit. We are happy to hear you had a great experience with our team. Take care!

March 07, 2020

Warranty Air Bag Recall I have two E46 cars that required replacement of the passenger air bag. Bthe MWNA sent a notification by mail and i set up an appointment the next day More

by k.lobdell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Derek Goodhart
Mar 12, 2020 -

BMW of Kansas City South responded

Hi K.lobdell, we are very happy to have provided you with such a positive experience! We truly appreciate your business and look forward to continuing our relationship with you in the future. Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 07, 2020

Still the best BMW dealer in the Kansas City area by far. I would never cross the border to the dark side dealer. I hear too many horror stories. More

by TIGERWONG58
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Clinton Wong, Paul Tracy, Derek Goodhart, Paullie Ranker
Mar 12, 2020 -

BMW of Kansas City South responded

Tigerwong58, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2020

Impressive Best Bmw dealership ever. Clint is Top notch. Thank you so much for a wonderful experience. Just wow wow wow. The loaner and pick up service makes yo More

by jluke1370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Mar 12, 2020 -

BMW of Kansas City South responded

Jluke1370 we are glad we could help! It's great to read our team was able to provide you with top notch service while you were here. We are truly thankful for your kind comments and business. Take care and we are looking forward to your next visit with us!

March 05, 2020

Friendly, helpful and professional describes BMW of South KC! Even though we were just looking for a used first car for our grandkids, they treated us like we were buying a brand new high end BMW! More

by kathyskolak
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat, Alexander Rogers
Mar 12, 2020 -

BMW of Kansas City South responded

Thank you Kathyskolak for your kind review! We're thrilled to read that your entire experience was conducted in a friendly and professional manner. We sincerely thank you for the positive review, and look forward to seeing you again!

March 05, 2020

Over priced quoted at 3k and I’m going to another place to get the same parts fixed for 800. The wait was also 2hrs but Paul tracy was friendly and helpful More

by Jake
Recommend Dealer
No
Employees Worked With
Paul Tracy
Jul 23, 2020 -

BMW of Kansas City South responded

Hi Jake, We appreciate you taking the time to tell us about your recent visit, and are glad to hear that Paul was friendly and helpful. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Please contact Matt Bayer 816-501-2761 if you would like to discuss this further.

March 05, 2020

As usual, I was completely satisfied. The app on my phone notified the dealership that my car required minor maintenance services, someone from the service department called me to arrange a convenient time, More

by maryprelogar
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Derek Goodhart
Mar 12, 2020 -

BMW of Kansas City South responded

We really appreciate your feedback and all of your kind comments about BMW of Kansas City South! Thank you Maryprelogar for giving us the opportunity to assist you with your service needs! We look forward to your next visit! Take care

March 04, 2020

Great service ! Appreciate them accepting the my coupon . Fast and friendly. Ty! Ty!ty ty ty ty ty ty ty ty ty ty ty ty More

by DRAKETRANSPORT
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Mar 04, 2020 -

BMW of Kansas City South responded

Draketransport we are glad we could help! Thank you for taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

March 04, 2020

Alexander was great! Very professional and personable. Showed me the facilities and a few cars on the show room floor. Definitely off to a good start with BMW. More

by MORRIS.C.TYLER
Recommend Dealer
Yes
Employees Worked With
Alexander Rogers
Mar 11, 2020 -

BMW of Kansas City South responded

Thank you Morris.C.Tyler for sharing your experience with us! We're happy to hear Alexander was professional and personable during your visit. Thank you again for the great review and we appreciate all of your positive comments! Take care!

March 04, 2020

BMW fixed my car right, didn’t veer from estimate, and provided me with a bmw 2020 loaner. Service Dept. Is great. Thank you sir D. More

by DarrellYH
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Mar 04, 2020 -

BMW of Kansas City South responded

DarrellYH we are glad we could help! It's great to read our team was able to provide you with great service while you were here. We are truly thankful for your kind comments and business. Take care and we are looking forward to your next visit with us!

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