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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

February 29, 2020

Service visit, recall service, key purchase and programming. Took a while, but everything gotten taken care of. Everyone was helpful and courteous. Will probably use service department again. More

by prad1954
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Derek Goodhart
Mar 04, 2020 -

BMW of Kansas City South responded

We really appreciate your feedback and all of your kind comments about BMW of Kansas City South! Thank you Prad1954 for giving us the opportunity to assist you with your service needs! We look forward to your next visit!

February 29, 2020

The problem was identified, diagnosed and a remedy was The problem was identified, diagnosed and a remedy was presented. No action was needed so it is something we will keep an eye on. PAUL was very p More

by FOLEY.MT
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Mar 04, 2020 -

BMW of Kansas City South responded

Thank you Foley.Mt for trusting us to be of assistance with your service needs. It’s great to read that your visit was a very professional, accurate, and friendly. We truly appreciate your business and look forward to continuing our relationship with you in the future. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 28, 2020

They both were helpful and courteous. The car was ready on time. They explained the problem and helped the best they could without solving my two concerns. More

by MURPHYOTTE
Recommend Dealer
Yes
Employees Worked With
Paul Tracy, Paullie Ranker
Mar 04, 2020 -

BMW of Kansas City South responded

Murphyotte thank you for taking the time to leave us a review. We appreciate your feedback and look forward to your next visit with us! We hope you have a great day!

February 27, 2020

Paul is excellent! I really appreciate his great communication skills and hard work. . I also appreciate the availability of a loaner car. BMW South KC makes it easy and convenient to be able to ge More

by BC
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Feb 28, 2020 -

BMW of Kansas City South responded

We really appreciate your feedback and all of your kind comments about BMW of Kansas City South! Thank you BC for giving us the opportunity to assist you with your service needs! We look forward to your next visit! Take care

February 27, 2020

All the staff was so nice and considerate. Clint was really great to work with and communicated clearly. Your location is easy to get to. My first visit was a good experience. I’ll be back!! More

by PMASH4
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Derek Goodhart
Feb 27, 2020 -

BMW of Kansas City South responded

Hi Pmash4! We’re glad to hear your first service visit with our dealership was a positive one. Thank you so much for your kind comments. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2020

The entire service staff is great. Clinton took care of me and helped me with all my needs. Thankful I purchased the tire and wheel package because my wheels and tires were covered when I hit a pot hole. More

by Nicholas.Fairbanks
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy, Derek Goodhart, Paullie Ranker
Feb 28, 2020 -

BMW of Kansas City South responded

Hi Nicholas.Fairbanks! Thank you for giving us the opportunity to assist you with your service needs! We are so pleased you enjoyed your visit with us at BMW of Kansas City South! Its experiences like yours that really keeps us motivated! We truly appreciate your business and look forward to continuing our relationship with you in the future.

February 26, 2020

Great service and easy to work with. Kept me in the know during the process and set accurate expectations. Was a pleasurable experience and will continue to do my service there. More

by JROMAN35
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 28, 2020 -

BMW of Kansas City South responded

Top not service is what we strive for and we are happy to read our team provided a pleasurable experience with great communication. Thank you Jroman35 for trusting us to be of assistance with your service needs. We truly appreciate your business and look forward to continuing our relationship with you in the future.

February 26, 2020

Brought my car in for service. Everyone was Very friendly and helpful. Feel the staff is very knowledgeable. Easy to work with and the communication was excellent. Thanks More

by M.SURBER
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Derek Goodhart
Feb 28, 2020 -

BMW of Kansas City South responded

M. Surber, we are so pleased you enjoyed your visit with us at BMW of Kansas City South! It's great to read our team was able to provide you with a friendly and helpful experience. If we can help with anything in the future, please let us know! We hope you have a great day!

February 25, 2020

Fabulous experience ! Giuseppe Baldin was wonderful to work with! He was very patient. Jhoda and Zarrar also were wonderful to work with too !! Five stars! More

by LCPALLARDY
Recommend Dealer
Yes
Employees Worked With
Zarrar, Warraich 5stars, Giuseppe Baldin, Jhoda Edquist
Feb 27, 2020 -

BMW of Kansas City South responded

It brings us great joy to know Giuseppe, Jhoda and Zarrar provided a fabulous experience. Thank you Lcpallardy for your kind review; it's always great to be able to share positive comments with our team! We are always here to help if anything comes up. Have a great day!

February 25, 2020

It was one of the positive experiences I have had a dealership. Derek was extremely helpful and I look forward to working with him again. More

by dr.jcarter
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 27, 2020 -

BMW of Kansas City South responded

Dr.jcarter thank you; we appreciate your feedback! It's great to read that your experience with us was all positive. Thank you for giving us the opportunity to assist you. If there's anything further we can do for you, we are happy to help!

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