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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

February 25, 2020

Service desk associate was willing to accommodate my request without any prior appointment. I did not need to return or schedule an appointment, my request was taken care of at my unscheduled visit. T More

by TIMOCAS
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Feb 27, 2020 -

BMW of Kansas City South responded

Thank you for this great review Timocas, we truly appreciate your business! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for your positive comments about our service department. Have an awesome day!

February 24, 2020

They were efficient, fast, and very accommodating, The car cleaning might have benefitted from some attention to detail, but I blame myself for making them hurry, and my car looked very nice. The agent w More

by RON92
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer
Feb 26, 2020 -

BMW of Kansas City South responded

Thank you Ron92 for trusting us to be of assistance with your service needs. It’s great to read that your visit was efficient, fast, and very accommodating. We truly appreciate your business and look forward to continuing our relationship with you in the future. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 24, 2020

All the team members were very helpful friendly and knowledgeable. I had many questions that everyone took the time to answer. I will definitely refer my friends to Hendricks BMW. More

by JCWITTKOPP
Recommend Dealer
Yes
Employees Worked With
Colin Coit, Rodkem Matthews
Feb 26, 2020 -

BMW of Kansas City South responded

Jcwittkopp thank you so much for taking the time to rate your experience. Your feedback means a lot to us and we are happy to pass along your comments to the team here at BMW of Kansas City South! If you have any further questions, please don't hesitate to reach out!

February 23, 2020

Alex was awesome. We looked at several vehicles before coming to you. Of all the vehicles we looked at this one had the best options and was also the most affordable without being a very beat up or old ve More

by Michael peterson
Recommend Dealer
Yes
Employees Worked With
The gentleman in financing. I do not recall his name and unfortunately don’t have his card at hand. He was delightful to work with also, Chetan “Cheeto” Sampat, Alexander Rogers
Feb 26, 2020 -

BMW of Kansas City South responded

Hi Michael Peterson! We truly appreciate your business and look forward to continuing our relationship with you in the future. Thanks again for taking the time to leave us this information about your recent visit. We are happy to hear you had a great experience with our team. Take care!

February 22, 2020

Best dealership I’ve ever dealt with! Wonderful experience and Zak was unbelievable! Can’t say enough good things about this place. Thank you all! More

by ACTUNGETT
Recommend Dealer
Yes
Employees Worked With
Zak Appleton, Chetan “Cheeto” Sampat
Feb 26, 2020 -

BMW of Kansas City South responded

Actungett thank you; we appreciate your feedback! We are very happy we could provide you with a wonderful experience! If there's anything further we can do for you, we are happy to help! Have a great day!

February 21, 2020

Quick response and solution to my issue by both My service writer and designated tech! Diagnosis and repair performed with exceptional speed and proficiency getting me back on road in minimal time. More

by JW.DRAKE
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Feb 27, 2020 -

BMW of Kansas City South responded

We really appreciate your feedback and all of your kind comments about BMW of Kansas City South! Thank you JW.Drake for giving us the opportunity to assist you with your service needs! We look forward to your next visit! Take care

February 21, 2020

It always feels good to have an advisor like Clinton. He is very good at understand the concerns and making sure they are addressed in a timely manner. More

by ESIMMZ
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 25, 2020 -

BMW of Kansas City South responded

Esimmz we really appreciate your feedback and your kind comments about our teammate Clinton! Thank you for giving us the opportunity to assist you with your service needs! We look forward to your next visit! Take care!

February 21, 2020

Courteous, prompt efficient service. Very satisfied. Got me in right away and promptly worked on my car. Have always had good service at this dealership which is why I return when there’s a problem. More

by JIMMYG1
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 25, 2020 -

BMW of Kansas City South responded

Thank you for this great review Jimmyg1, we truly appreciate your business! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for your positive comments about our service department. Have an awesome day!

February 21, 2020

Paul Tracy provided excellent customer service from the moment I arrived. The service and loaner were smooth and timely. Paullie had my car warmed and ready to go when I checked out. Thanks! More

by AARONCADY
Recommend Dealer
Yes
Employees Worked With
Paul Tracy, Paullie Ranker
Feb 25, 2020 -

BMW of Kansas City South responded

Thank you for leaving this wonderful review Aaroncady! It makes us happy to know our team members provided excellent customer service and that a loaner was provided in a timely manner during your visit. We always want to provide the best experience to all of our clients. Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 26, 2020 -

BMW of Kansas City South responded

Hi Aaroncady, we are glad we could help! Thank you for taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

February 19, 2020

Came in for a flat tire due to all the potholes in KC. Very good service! Took longer than originally expected but had a loaner so no problem. Thanks! More

by CORSINIKR
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Feb 19, 2020 -

BMW of Kansas City South responded

Hi Corsinikr, thank you for taking the time to share your experience with us. We are glad we could help you with your flat tire. We know that unexpected accidents are never easy or pleasant. Thank you again for your kind comments, and please don't hesitate to reach out to us if there's anything more we can do!

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