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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

February 26, 2020

The entire service staff is great. Clinton took care of me and helped me with all my needs. Thankful I purchased the tire and wheel package because my wheels and tires were covered when I hit a pot hole. More

by Nicholas.Fairbanks
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy, Derek Goodhart, Paullie Ranker
Feb 28, 2020 -

BMW of Kansas City South responded

Hi Nicholas.Fairbanks! Thank you for giving us the opportunity to assist you with your service needs! We are so pleased you enjoyed your visit with us at BMW of Kansas City South! Its experiences like yours that really keeps us motivated! We truly appreciate your business and look forward to continuing our relationship with you in the future.

February 26, 2020

Great service and easy to work with. Kept me in the know during the process and set accurate expectations. Was a pleasurable experience and will continue to do my service there. More

by JROMAN35
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 28, 2020 -

BMW of Kansas City South responded

Top not service is what we strive for and we are happy to read our team provided a pleasurable experience with great communication. Thank you Jroman35 for trusting us to be of assistance with your service needs. We truly appreciate your business and look forward to continuing our relationship with you in the future.

February 26, 2020

Brought my car in for service. Everyone was Very friendly and helpful. Feel the staff is very knowledgeable. Easy to work with and the communication was excellent. Thanks More

by M.SURBER
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Derek Goodhart
Feb 28, 2020 -

BMW of Kansas City South responded

M. Surber, we are so pleased you enjoyed your visit with us at BMW of Kansas City South! It's great to read our team was able to provide you with a friendly and helpful experience. If we can help with anything in the future, please let us know! We hope you have a great day!

February 25, 2020

Fabulous experience ! Giuseppe Baldin was wonderful to work with! He was very patient. Jhoda and Zarrar also were wonderful to work with too !! Five stars! More

by LCPALLARDY
Recommend Dealer
Yes
Employees Worked With
Zarrar, Warraich 5stars, Giuseppe Baldin, Jhoda Edquist
Feb 27, 2020 -

BMW of Kansas City South responded

It brings us great joy to know Giuseppe, Jhoda and Zarrar provided a fabulous experience. Thank you Lcpallardy for your kind review; it's always great to be able to share positive comments with our team! We are always here to help if anything comes up. Have a great day!

February 25, 2020

It was one of the positive experiences I have had a dealership. Derek was extremely helpful and I look forward to working with him again. More

by dr.jcarter
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 27, 2020 -

BMW of Kansas City South responded

Dr.jcarter thank you; we appreciate your feedback! It's great to read that your experience with us was all positive. Thank you for giving us the opportunity to assist you. If there's anything further we can do for you, we are happy to help!

February 25, 2020

Service desk associate was willing to accommodate my request without any prior appointment. I did not need to return or schedule an appointment, my request was taken care of at my unscheduled visit. T More

by TIMOCAS
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Feb 27, 2020 -

BMW of Kansas City South responded

Thank you for this great review Timocas, we truly appreciate your business! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for your positive comments about our service department. Have an awesome day!

February 24, 2020

They were efficient, fast, and very accommodating, The car cleaning might have benefitted from some attention to detail, but I blame myself for making them hurry, and my car looked very nice. The agent w More

by RON92
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer
Feb 26, 2020 -

BMW of Kansas City South responded

Thank you Ron92 for trusting us to be of assistance with your service needs. It’s great to read that your visit was efficient, fast, and very accommodating. We truly appreciate your business and look forward to continuing our relationship with you in the future. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 24, 2020

All the team members were very helpful friendly and knowledgeable. I had many questions that everyone took the time to answer. I will definitely refer my friends to Hendricks BMW. More

by JCWITTKOPP
Recommend Dealer
Yes
Employees Worked With
Colin Coit, Rodkem Matthews
Feb 26, 2020 -

BMW of Kansas City South responded

Jcwittkopp thank you so much for taking the time to rate your experience. Your feedback means a lot to us and we are happy to pass along your comments to the team here at BMW of Kansas City South! If you have any further questions, please don't hesitate to reach out!

February 23, 2020

Alex was awesome. We looked at several vehicles before coming to you. Of all the vehicles we looked at this one had the best options and was also the most affordable without being a very beat up or old ve More

by Michael peterson
Recommend Dealer
Yes
Employees Worked With
The gentleman in financing. I do not recall his name and unfortunately don’t have his card at hand. He was delightful to work with also, Chetan “Cheeto” Sampat, Alexander Rogers
Feb 26, 2020 -

BMW of Kansas City South responded

Hi Michael Peterson! We truly appreciate your business and look forward to continuing our relationship with you in the future. Thanks again for taking the time to leave us this information about your recent visit. We are happy to hear you had a great experience with our team. Take care!

February 22, 2020

Best dealership I’ve ever dealt with! Wonderful experience and Zak was unbelievable! Can’t say enough good things about this place. Thank you all! More

by ACTUNGETT
Recommend Dealer
Yes
Employees Worked With
Zak Appleton, Chetan “Cheeto” Sampat
Feb 26, 2020 -

BMW of Kansas City South responded

Actungett thank you; we appreciate your feedback! We are very happy we could provide you with a wonderful experience! If there's anything further we can do for you, we are happy to help! Have a great day!

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