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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

February 21, 2020

Quick response and solution to my issue by both My service writer and designated tech! Diagnosis and repair performed with exceptional speed and proficiency getting me back on road in minimal time. More

by JW.DRAKE
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Feb 27, 2020 -

BMW of Kansas City South responded

We really appreciate your feedback and all of your kind comments about BMW of Kansas City South! Thank you JW.Drake for giving us the opportunity to assist you with your service needs! We look forward to your next visit! Take care

February 21, 2020

It always feels good to have an advisor like Clinton. He is very good at understand the concerns and making sure they are addressed in a timely manner. More

by ESIMMZ
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 25, 2020 -

BMW of Kansas City South responded

Esimmz we really appreciate your feedback and your kind comments about our teammate Clinton! Thank you for giving us the opportunity to assist you with your service needs! We look forward to your next visit! Take care!

February 21, 2020

Courteous, prompt efficient service. Very satisfied. Got me in right away and promptly worked on my car. Have always had good service at this dealership which is why I return when there’s a problem. More

by JIMMYG1
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 25, 2020 -

BMW of Kansas City South responded

Thank you for this great review Jimmyg1, we truly appreciate your business! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for your positive comments about our service department. Have an awesome day!

February 21, 2020

Paul Tracy provided excellent customer service from the moment I arrived. The service and loaner were smooth and timely. Paullie had my car warmed and ready to go when I checked out. Thanks! More

by AARONCADY
Recommend Dealer
Yes
Employees Worked With
Paul Tracy, Paullie Ranker
Feb 25, 2020 -

BMW of Kansas City South responded

Thank you for leaving this wonderful review Aaroncady! It makes us happy to know our team members provided excellent customer service and that a loaner was provided in a timely manner during your visit. We always want to provide the best experience to all of our clients. Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 26, 2020 -

BMW of Kansas City South responded

Hi Aaroncady, we are glad we could help! Thank you for taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

February 19, 2020

Came in for a flat tire due to all the potholes in KC. Very good service! Took longer than originally expected but had a loaner so no problem. Thanks! More

by CORSINIKR
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Feb 19, 2020 -

BMW of Kansas City South responded

Hi Corsinikr, thank you for taking the time to share your experience with us. We are glad we could help you with your flat tire. We know that unexpected accidents are never easy or pleasant. Thank you again for your kind comments, and please don't hesitate to reach out to us if there's anything more we can do!

February 19, 2020

My service consultant Clinton is always the best. He makes sure our family is always taken care of when we bring our cars in for service More

by KENYABACCHUS
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 19, 2020 -

BMW of Kansas City South responded

Hi Kenyabacchus! Thank you for your kind review; its always great to be able to share positive comments and feedback with our team! We are very happy we could provide you with another positive and helpful experience! If there's anything further we can do for you, we are happy to help! Have a great day!

February 18, 2020

They were professional kind and upfront about the condition of your vehicle. No surprises and they work with your schedule as well as your budget. They go above and beyond for their customers More

by CHARLESKING886
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 19, 2020 -

BMW of Kansas City South responded

We really appreciate your feedback and all of your kind comments about BMW of Kansas City South! Thank you Charlesking886 for giving us the opportunity to assist you with your service needs! We look forward to your next visit! Take care!

February 17, 2020

Highly reachable. Whenever I have any issues or concerns or problems with my car, Derek answers my call patiently and he seems to be pretty knowledgeable More

by bhanu
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 19, 2020 -

BMW of Kansas City South responded

Thank you Bhanu; we appreciate you taking the time to let us know how our team did. We are pleased to read Derek was on top of any issues or concerns during your visit. Thank you again for your business and taking the time to leave us a review. Take care!

February 17, 2020

A Valentine’s Day to never forget. This team of sales & finance professionals (Denis, Cheeto, Zarrar & Johda) worked with me remotely and in person to hammer out a deal that we could all walk away happy fr More

by Flashlash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zarrar , Jhoda Edquist, Paullie Ranker, Chetan “Cheeto” Sampat, Denis Vukorep
Feb 19, 2020 -

BMW of Kansas City South responded

Flashlash we are so pleased you enjoyed your visit with us. Thank you for your kind comments, it's great to read our team delivered such a pleasant buying experience. We truly appreciate your business and look forward to continuing our relationship with you in the future. We hope you have a great day!

February 15, 2020

The guys at BMW treated my kids and car with the highest level of care. Will definitely use this place again! Keep up the good work! More

by BRIGIDCFLYNN
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Clinton Wong, Paul Tracy, Derek Goodhart, Paullie Ranker
Feb 20, 2020 -

BMW of Kansas City South responded

Thank you Brigidcflynn for taking the time to leave us a review. It brings us great joy to know you and your children were provided the highest level of care during your visit. We are always here to help if anything comes up and we look forward to your next visit with us! We hope you have a great day!

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