BMW of Kansas City South

While our initial experience got off to a rocky start, Billy continued to reach out to me and promised he would make things right and would help us find the right vehicle. Billy did just that and was a pl Billy continued to reach out to me and promised he would make things right and would help us find the right vehicle. Billy did just that and was a pleasure to work with. Thanks to Billy we found exactly what we wanted. I would recommend Billy to anyone looking for a BMW. Thanks again Billy! More

Derek was fantastic to work with. The staff was able to change my appointment to an earlier time at my request. The technicians were extremely thorough and isolated an issue I frankly didn’t think they w change my appointment to an earlier time at my request. The technicians were extremely thorough and isolated an issue I frankly didn’t think they would solve. More

Giuseppe has been a pleasure to work with. He offers prompt responses and no pressure sales. I look forward to working with him in the dealership in the future. prompt responses and no pressure sales. I look forward to working with him in the dealership in the future. More

The salesman was friendly and informative. He always kept up advised of the status of the transaction. All staff always willing to help at all times. kept up advised of the status of the transaction. All staff always willing to help at all times. More

I work with Paul Tracy and he always takes care of me! Great service and communication. They found out the root cause for my BMW’s problems and fixed it, and gave me a loaner above my car’s value for 1.5 Great service and communication. They found out the root cause for my BMW’s problems and fixed it, and gave me a loaner above my car’s value for 1.5 weeks. All the people in service are very friendly and if he’s not there, other people always help. Clinton Wong and Derek have also helped me in the past and are both great as well More

Customer service was outstanding. Our sales rep did Customer service was outstanding. Our sales rep did everything right and we got the car we were looking for! Hendricks automotive took great care in Customer service was outstanding. Our sales rep did everything right and we got the car we were looking for! Hendricks automotive took great care in working with us! More

Superior customer service and attention to details. Friendly welcoming environment. Great customer experience. Sales process went above and beyond expectations. Loved the BMW appreciation bag at end! Friendly welcoming environment. Great customer experience. Sales process went above and beyond expectations. Loved the BMW appreciation bag at end! More

Courteous, professional, knowledgeable. I appreciate the customer service provided by Clinton and that he keeps me updated during my service appointments and gets me in and out as quickly as possible customer service provided by Clinton and that he keeps me updated during my service appointments and gets me in and out as quickly as possible More

Always a good experience at KC South. They are friendly, timely and professional. I use them as the sole service provider for my BMW and will continue that into the future. timely and professional. I use them as the sole service provider for my BMW and will continue that into the future. More

Great dealership to work with. The sales process was open and transparent- no games. It was pleasure buying from Zack and Cheeto. Both were very professional. and transparent- no games. It was pleasure buying from Zack and Cheeto. Both were very professional. More