BMW of Kansas City South

We had a great experience. The staff was superior ( Zak- our sales person- I don’t see him listed on the survey) was very attentive and easy to work with! Would definitely give him 5 stars! Great job to eve our sales person- I don’t see him listed on the survey) was very attentive and easy to work with! Would definitely give him 5 stars! Great job to everyone for making our first experience with BMW a great one!! More

Paul was extremely helpful! Though the cost of the Paul was extremely helpful! Though the cost of the repair was too much for me, he was knowledgeable. I appreciate them looking to let me know the is Paul was extremely helpful! Though the cost of the repair was too much for me, he was knowledgeable. I appreciate them looking to let me know the issue. More

Took my 650 in for a new tire after hitting a pot hole. The work was completed and in addition a warranty item I was unaware of was also fixed. The work was completed and in addition a warranty item I was unaware of was also fixed. More

I’ve purchased several luxury cars over the past 2 decades and this was the best car buying experience I’ve ever had. Will do all my business here decades and this was the best car buying experience I’ve ever had. Will do all my business here More

We received friendly, fast, and thorough service from the staff. We had our car in a week thanks to Denis and Cheeto, parts replaced in another week thanks to Derek and Clinton, and absolutely love our X3! W staff. We had our car in a week thanks to Denis and Cheeto, parts replaced in another week thanks to Derek and Clinton, and absolutely love our X3! We're glad we came to BMW of KC South! More

Fantastic customer service! No pressure or surprises. I’m very pleased with both the sales and service departments - enough so to purchase my second vehicle from BMW of KC South. I’m very pleased with both the sales and service departments - enough so to purchase my second vehicle from BMW of KC South. More

Paul Tracy helped me and he was excellent!!! I WILL DEFINITELY COME BACK! They are good at what they do. Paul Tracy was a life save:) DEFINITELY COME BACK! They are good at what they do. Paul Tracy was a life save:) More

This is the best bmw dealer I’ve ever been too 10 out of 10. I didn’t even have to ask for a loner and they didn’t try and sell me other useless services like other bmw dealers. Plus they washed and vacuume 10. I didn’t even have to ask for a loner and they didn’t try and sell me other useless services like other bmw dealers. Plus they washed and vacuumed the car before I picked it up More

Good Experience It was a cool evening with a slight mist when I pulled into the dealership. Even though it is hidden away down a winding road, once I arrived, I foun It was a cool evening with a slight mist when I pulled into the dealership. Even though it is hidden away down a winding road, once I arrived, I found a pleasant and well organized dealership. With a friendly hello at the front desk, I stated that there was a specific used car I saw on-line that I would like to speak with someone about. It was a slow Monday evening at the dealership and a salesman soon appeared and brought the car around for me to see - but not before I was offered a bottle of water to soothe a tickle in my throat - a very welcomed bottle of water and with a very pleasant water taste. Then we went on the test drive. Down side streets, highways - and I assume byways even though I am not totally sure what those are -with pleasant conversation, it was a pleasing drive spent pushing all of the buttons and driving quickly and also much more slowly. Back at the dealership we got down to brass tacks (not exactly sure what that means either) and discussed specifics about the car, the history of the car, the price of the car, financing of the car, and also a brief discussion of my 3-legged dog. By the end of this evening, and well past closing time of the dealership, I departed seated in a different car than I had arrived in - as I had purchased the previously mentioned vehicle. It was a smooth transaction with friendly people, and a well-run dealership - very well organized and very easy to work with. It made the cool temperatures and slightly gloomy weather just a bit easier to deal with. All in all, a satisfying experience that elevated the spirit and probably, in ways that may be difficult to fully explain, elevated humanity, even if just a tiny bit. More

All I can say that they were amazing and very kind to me. Best customer service I’ve ever experienced at a dealership. I will definitely be back for a service or to buy a vehicle. Keep up the great work! Best customer service I’ve ever experienced at a dealership. I will definitely be back for a service or to buy a vehicle. Keep up the great work! More