BMW of Kansas City South

Paul was very informative of the process, and followed up when the services were complete. Quick, easy check in. Derek checked me out, and was great at explaining the service as well. when the services were complete. Quick, easy check in. Derek checked me out, and was great at explaining the service as well. More

Working with Clint to take care of minor service items on my 89 750iL is always a pleasure and the sales staff is always welcoming in greeting me as I wander around the showroom. my 89 750iL is always a pleasure and the sales staff is always welcoming in greeting me as I wander around the showroom. More

X5 Repair for knocking and power steering issues Clinton is an outstanding agent to work with. Very knowledgeable and informative. Keeps the customer in the know on status of the vehicle. BMW foun Clinton is an outstanding agent to work with. Very knowledgeable and informative. Keeps the customer in the know on status of the vehicle. BMW founding something after the fact and more than covered half the cost due to the error. This type of service is the main reason we come back and work with Clinton and South Kansas City BMW. Thanks, More

Absolutely stellar experience with their service department. I will be using them from here on out. I’ve owned several BMWs but was planning on making the switch to another brand based on the poor s department. I will be using them from here on out. I’ve owned several BMWs but was planning on making the switch to another brand based on the poor service I have received at the other BMW shop in town (Baron). BMW of South KC has restored my faith I. The brand. More

Excellent on time service, professionalism and courtesy. I really appreciated the communication about the status of work on my car and flexibility to accommodate my schedule. I really appreciated the communication about the status of work on my car and flexibility to accommodate my schedule. More

They called me to set up oil change and filter replacement saying it was covered in my carried over maintenance plan. I asked them to confirm that while in the phone and they said “yes, it will be replacement saying it was covered in my carried over maintenance plan. I asked them to confirm that while in the phone and they said “yes, it will be no cost to you.” I just bought the car in November and have had lots of issues since - speak to navigate feature doesn’t work, moon roof is ver loud - and I purchased a Certified car because of the extra warranty but and would have guessed they would have done an oil change before selling it to me given that extra certification. I have only driven it 1,000 miles since buying and have a hard time believing a $214 oil change was really necessary. Or, why wasn’t that done before selling it to me? While at the dealership, they are nice enough, but there is definitely the feeling that they’re doing everything possible to get more money out of the customer. I overheard some interesting conversations while waiting for 3 hours for the work to be done. Apparently I’m not the only one who feels that way. Really hoping my experience with a BMW and this location service improves. I’m hopeful and hoping it’s just bad luck and things will improve once they can fix the things wrong with the car when I bought it (but wouldn’t have know until driving it a while). More

Provided rental car while our car was being serviced . In addition detail cleaning made our car new. Service advisor was positive and friendly. Very satisfied. addition detail cleaning made our car new. Service advisor was positive and friendly. Very satisfied. More

Clinton always takes good care of myself and my wife she’s always happy as myself with his service! So glad he is our contact! she’s always happy as myself with his service! So glad he is our contact! More

I was delighted by my experience at BMW of Kansas City South. Alexander Rogers, my sales representative, was a true consultant in the sales process, bringing a deep product knowledge to our discussion, l South. Alexander Rogers, my sales representative, was a true consultant in the sales process, bringing a deep product knowledge to our discussion, listening to my priorities and guiding me to the optimum model and features to meet my needs. The entire support staff, especially the internet specialist, Colin Coit, were also of real help in finding the model I wanted and training me on the many features of my new SUV. While I have only had the X3 a few days, I have found it both fun to drive and easy to understand the safety and entertainment features. Five stars to BMW and BMW of South KC! More

Excellent - Professional - Friendly Took care of me quickly without an appointment. Saved the day - provided a loaner car to allow me to return to work after experiencing a flat tire.. Took care of me quickly without an appointment. Saved the day - provided a loaner car to allow me to return to work after experiencing a flat tire....... More