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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

January 12, 2020

Mr. Baldin always returns my calls in a timely manner, but he also has the information about the car I call him about. My last call was for pricing details and he emailed me the information. Great salespe More

by DR.RGHOGAN
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Jan 24, 2020 -

BMW of Kansas City South responded

Dr.rghogan, we are so happy to read such a great review about BMW of Kansas City South! Giuseppe works very hard, and it makes us proud to read he was able to follow-up and provided you with information in a timely manner. Thank you again for leaving us this response! Have a great day!

January 11, 2020

Everyone was so kind, loved my salesman-super helpful. The car was very clean. I appreciate all the little things done to the car. I felt very secure buying the car! More

by JONI4LJC
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Jan 24, 2020 -

BMW of Kansas City South responded

Thank you JONI4LJC for leaving such a great review! It's our goal to provide top service to all of our clients and its great to read that that was the case during your visit. We sincerely thank you for the positive review, and look forward to seeing you again!

January 11, 2020

Good service performance. Prompt repair of minor but safety related issue. Associate concerned that I was being helped while in waiting area. Cleaned floor mats when repair was complete. More

by MLKRIESKY
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jan 24, 2020 -

BMW of Kansas City South responded

Hello MLKRIESKY, we are glad we could help! Thank you for taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

January 11, 2020

I am very impressed with BMW if KC South. Rodkem, our salesperson was excellent. Austin was very helpful, and Clinton in service was wonderful. Cheeto and Jhoda were very helpful and kind also. I would d More

by KGARCI
Recommend Dealer
Yes
Employees Worked With
Cheeto and Austin and Marietta (probably off on spelling), Rodkem Matthews, Clinton Wong
Jan 20, 2020 -

BMW of Kansas City South responded

Thank you KGARCI, we are so pleased you enjoyed your visit. We will be sure to forward all of your positive comments to our teammates here at BMW of Kansas City South. Thank you again for your business and taking the time to share your experience. Have an awesome day!

January 11, 2020

I will continue to do business with BMW of KC South. They make me feel appreciated, and I am always treated as if they really care about my business. The GM, Jhoda Edquist, always takes a few minutes of his More

by Johnlove5
Recommend Dealer
Yes
Employees Worked With
Billy Roskosh, Jhoda Edquist, Clinton Wong, Paul Tracy, Derek Goodhart
Jan 24, 2020 -

BMW of Kansas City South responded

Thanks Johnlove5 for taking the time to rate and share your experience with us. We are so pleased you enjoyed your visit here at BMW of Kansas City South! Thank you so much for your feedback about our team. It's great to read they were able to take great care of you! We are always more than happy to assist you if anything else comes up.

January 10, 2020

Service Location of BMW South Kansas City is very good and easy to travel. I always receive excellent service.from the Staff. Clifton Wong is wonderful to wor More

by k.bacchus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 17, 2020 -

BMW of Kansas City South responded

Hi K.bacchus thank you; we appreciate your feedback! It's great to read that your experience with us was all positive. Thank you for giving us the opportunity to assist you. If there's anything further we can do for you, we are happy to help!

January 10, 2020

I have purchased two cars from them. So here is a word that is not used to describe a car dealership very often, honest. I've had the most contact with Clinton in the service department, what a great guy, More

by VIDEOTIMCBTE
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy
Jan 20, 2020 -

BMW of Kansas City South responded

Thank you for your praise and thoughtful comments about BMW of Kansas City South. We appreciate your continued business with Hendrick and it’s always a pleasure to see you. Until the next time we meet, take care!

January 10, 2020

Superior service and attentive. Paul always does a great job and helpful along with the entire team. Clinton was extremely helpful when picking up car was not 100% ready and he expedited the time for compl More

by GREGSPEARS
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy
Jan 20, 2020 -

BMW of Kansas City South responded

Hi Gregspears! We're so happy we were able to help you out! Thank you for your kind review! We're thrilled to read our team could meet your expectations and that the entire experience was conducted in a superior manner. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 10, 2020

I am supposed to be assigned to a specific person in the service department who is never there and the other person that has to help always acts very put out.. it makes me uncomfortable.It also seems like e More

by GR8TEETH
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 20, 2020 -

BMW of Kansas City South responded

Thank you again for your business and taking the time to leave us a review about your experience. Your feedback allows us to progress as a dealership, and we appreciate you expressing how we can improve. We would like the opportunity to address your concerns. At a time that works best for you, please call our general manager Jhoda Edquist at (816) 501-2702. Thank you, and we look forward to hearing from you.

January 07, 2020

Great dealership/facilities, friendly and knowledgeable staff and overall a pleasant experience. This is my first BMW, but not my first purchase from a Hendrick dealership and likely not my last. More

by anthony
Recommend Dealer
Yes
Employees Worked With
Rodkem Matthews, Clinton Wong
Jan 10, 2020 -

BMW of Kansas City South responded

Hi Anthony! We are so pleased you enjoyed your visit with us! Thank you for your kind comments, it's great to read our team delivered such a pleasant buying experience. We truly appreciate your business and look forward to continuing our relationship with you in the future. We hope you have a great day!

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