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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

January 07, 2020

A solid purchase with honest customer service! It was a very comfortable experience with Giuseppe. He listens to your needs and works hard to meet them, all while maintaining a delightfully positive and pr More

by Moon
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Colin Coit
Jan 17, 2020 -

BMW of Kansas City South responded

We truly appreciate your business and look forward to continuing our relationship with you in the future. Thanks again for taking the time to leave us this information about your recent visit. We are happy to hear you had a great experience with our team. Take care!

January 05, 2020

First time BMW buyer The whole staff made our transition from another car brand (that we had been loyal to for several years) a little less scary! Very friendly staff, ve More

by fromson22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zarrar Warraich, Giuseppe Baldin
Jan 10, 2020 -

BMW of Kansas City South responded

Welcome to the Hendrick family Fromson22! Thank you so much for leaving us this great review about your car buying experience. We are glad our team provided a smooth transaction and a very friendly environment. All of your kind comments are greatly appreciated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 05, 2020

Used i3 purchase Priced the vehicle fairly, addressed issues and questions immediately, it was a streamlined process buying the vehicle and filling out paperwork, and More

by KENAPARSONS
Recommend Dealer
Yes
Employees Worked With
Tarrar , Billy Roskosh, Paullie Ranker
Jan 10, 2020 -

BMW of Kansas City South responded

Kenaparsons thank you; we appreciate your feedback! We are very happy we could provide you with a positive and pleasant experience! If there's anything further we can do for you, we are happy to help! Have a great day!

January 04, 2020

Recalls and Windshield Repair Service advisors were attentive to my needs regarding loaner vehicles and scheduling. Turn around times were quick, pricing for windshield was competi More

by webb8879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy
Jan 15, 2020 -

BMW of Kansas City South responded

Thank you for this great review Webb8879, we truly appreciate your business! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for your positive comments about our service department. Have an awesome day!

January 04, 2020

Regular service Great service and friendly service staff. Paul was great! He explained everyone and I was completely satisfied. Absolutely and easy experience and I More

by MWHAWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jan 15, 2020 -

BMW of Kansas City South responded

Mwhaws, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2020

Professional, high-quality service Pauline and team worked smoothly to take car of me and my new car. I appreciated their concern about my time and doing a good job. More

by ssack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 15, 2020 -

BMW of Kansas City South responded

Ssack thank you; we appreciate your feedback! We are very happy we could provide you with a positive and pleasant experience! If there's anything further we can do for you, we are happy to help! Have a great day!

January 04, 2020

Ho hum As a long time customer of Baron, I had maybe higher expectations of a BMW dealership. Car was not repaired at all. They just stated there wasn’t anyt More

by briangweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Tracy
Jan 24, 2020 -

BMW of Kansas City South responded

Hi Briangweaver, thank you for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive the top-notch service we strive to provide. It is our sincere desire to provide quality service and apologize for any inconvenience this may have caused you. At a time convenient for you, please contact our General Manager Jhoda Edquist at 816-501-2702. Thank you, we appreciate your time.

January 03, 2020

Excellent customer service Mr. Billy Roskosh was very knowledgeable about the BMW. His customer service were excellent and I would buy another BMW from him. Am I will send my More

by KTANDERSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Roskosh
Jan 15, 2020 -

BMW of Kansas City South responded

Congratulations again on your new purchase! We truly appreciate your business and you taking the time to leave us this feedback! We are so happy to read that our team was able to provide you with excellent customer service while you were here. Thank you again for the great review and again welcome to the Hendrick Family.

January 03, 2020

Service call Clinton is so fantastic to work with. Great service, timely and not overpriced. Thank you for the shiny car when it was done. We will be back. More

by ERIC_KIRCHHOFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 15, 2020 -

BMW of Kansas City South responded

Eric_kirchhofer we are glad we could help! Thank you for taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

January 03, 2020

Excellent service It was very smooth transaction jodha did his magic to fit that car within my budget . Very kind of him Good job done keep it up More

by Sadiagil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Jhoda Edquist
Jan 15, 2020 -

BMW of Kansas City South responded

Thank you for your kind review! We're thrilled to read Jhoda could meet your expectations and that the entire transaction was smooth. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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