Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Kansas City South
Kansas City, MO
2,091 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
2,091 Reviews of BMW of Kansas City South
January 03, 2020
Excellent service It was very smooth transaction jodha did his magic to fit that car within my budget . Very kind of him Good job done keep it up It was very smooth transaction jodha did his magic to fit that car within my budget . Very kind of him Good job done keep it up More
by Sadiagil
Verified CustomerEmployees Worked With
Giuseppe Baldin, Jhoda Edquist
January 03, 2020
Buying a new Z4 It was a pleasure buying my 2019 Z4 in BMW of Kansas City South. They are very professional with an outstanding customer service and attention. It was a pleasure buying my 2019 Z4 in BMW of Kansas City South. They are very professional with an outstanding customer service and attention. More
by ARMLAY
Employees Worked With
Rodkem Matthews
January 02, 2020
Replacement of driver side mirror and headlight lamp. After several unsuccessful tries to get a hold of someone at another dealer regarding a part that was ordered, I gave up and went to Hendrick. They ob After several unsuccessful tries to get a hold of someone at another dealer regarding a part that was ordered, I gave up and went to Hendrick. They obtained the part, fixed my mirror and the headlamp and put on a new tire all for significantly less than just the mirror was quoted at the other dealer. Excellent customer service! More
by MARCIWALKERRN
Employees Worked With
Justin Heger, Paul Tracy
January 02, 2020
Friendly Service I have been into this establishment a few times and the service is always great. They’re friendly and knowledgeable. I had a very big issue and they d I have been into this establishment a few times and the service is always great. They’re friendly and knowledgeable. I had a very big issue and they did a great job of communicating with me even more than my insurance company. I will say that there was a white, chalky substance left on my seat and on the console. I am not sure what it is. I am able to clean it, but it spreads at first, so it’s taking a lot of effort. Other than that, great experience! More
by tonygrace
Employees Worked With
Paul Tracy
January 01, 2020
Just the type of experience you hope for I was very happy with how my entire experience went- everything was completely transparent and was night and day to the other bmw dealer in town- you I was very happy with how my entire experience went- everything was completely transparent and was night and day to the other bmw dealer in town- you guys were a 10 the other which I won’t name was a 3 at best- thank you so much BMW south- ps I drove extra far to see you vs the other dealer More
by ADAMLSWANSON
Employees Worked With
Paul Tracy
January 01, 2020
Perfect start to the New Year A few days ago I found a 2020 X5 M 50i I thought I might like on the BMW KC South website. It occurred to me on New Years Eve, the end of the month a A few days ago I found a 2020 X5 M 50i I thought I might like on the BMW KC South website. It occurred to me on New Years Eve, the end of the month and end of the year, I might be able to get a good deal. We ended up signing the documents and buying the car at MIDNIGHT! What a way to bring in the New Year with a bang. The only thing better than the staff and experience is the car itself. Love it! More
by rxpertkc
Employees Worked With
Zarrar Warraich and Cheeto, Giuseppe Baldin, Jhoda Edquist
December 31, 2019
Excellent people delivering excellent service. The dealership provided a loaner vehicle while warranty was being performed on my vehicle. I recieved a detailed description of the work that was co The dealership provided a loaner vehicle while warranty was being performed on my vehicle. I recieved a detailed description of the work that was completed and what to expect going forward. More
by Hammp1139
Employees Worked With
Clinton Wong
December 31, 2019
Service department I was told our recall corrections would take 3 hours but it ended up being over 5. They also told us they didn’t have any loaners during service but t I was told our recall corrections would take 3 hours but it ended up being over 5. They also told us they didn’t have any loaners during service but there were several in the parking lot - so we drove two cars over 25 min out to the dealership for no reason. Not sure who we dealt with in the service department but he was very polite More
by kimc8741
Employees Worked With
Derek Goodhart
December 31, 2019
Great communication and client service Everyone one in the dealership was professional ,courteous and knowledgeable . The facility is sharp and welcoming! It was a pleasure to do busine Everyone one in the dealership was professional ,courteous and knowledgeable . The facility is sharp and welcoming! It was a pleasure to do business with them ? More
by GAILDICUS
Employees Worked With
Tarek Jebali, Colin Coit, Billy Roskosh, Jhoda Edquist, Derek Goodhart
December 31, 2019
Great I appreciate the Courtesy car wash. Was well done. Technician was very patient helpful in awnsering my questions. Nb: about this review, forcing c I appreciate the Courtesy car wash. Was well done. Technician was very patient helpful in awnsering my questions. Nb: about this review, forcing customers to a minimum word and preventing them from submitting a review if it’s not met is a terrible Idea, I almost cancelled the review altogether. It should optional if they are kind enough to take the review. More
by tromeojules1
Employees Worked With
Derek Goodhart
