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BMW of Kansas City South
Kansas City, MO
2,134 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,134 Reviews of BMW of Kansas City South
December 27, 2019
Super Nice Team From the sales floor to the service department, everyone is so nice! They do a very good job of making me feel welcome when I walk the showroom. From the sales floor to the service department, everyone is so nice! They do a very good job of making me feel welcome when I walk the showroom. More
by DEAN.ALAIMO
Verified CustomerEmployees Worked With
Giuseppe Baldin, Paullie Ranker
December 27, 2019
Purchase of Used Ford F-150 Raptor Professional and work well with the customer ensure their buying purchases was completed to satisfaction. Ensure the vehicle was detailed prior to th Professional and work well with the customer ensure their buying purchases was completed to satisfaction. Ensure the vehicle was detailed prior to the customer receiving the vehicle quality care. More
by w_donaldson
Employees Worked With
Alexander Rogers, Paul Tracy
December 27, 2019
BMW purchase The salesman was knowledgeable and thorough in explaining the car and it’s functions. Helped build the car to my specifications and kept me up to dat The salesman was knowledgeable and thorough in explaining the car and it’s functions. Helped build the car to my specifications and kept me up to date on the progress as production began. Received my car in the time frame promised despite a few delays. Finance person Zarrar was thorough in explaining the loan and the car care packages we purchased. More
by FLOOD_JENIFER
Employees Worked With
Zarrar (Sorry don’t remember the last name) , Colin Coit, Keith Heedum
December 26, 2019
The Ultimate BMW KC South vs local repair shop. No competition. May be more expensive but I'd rather pay a lil extra for piece of mind. Plus they treat you well! BMW KC South vs local repair shop. No competition. May be more expensive but I'd rather pay a lil extra for piece of mind. Plus they treat you well!!! More
by mdpritchett03
Employees Worked With
Clinton Wong, Paul Tracy
December 24, 2019
Professional service department Great first experience at this service department. Everybody was professional and courteous. The maintenance was done timely and the communication was Great first experience at this service department. Everybody was professional and courteous. The maintenance was done timely and the communication was great. I recommend them. More
by VG
Employees Worked With
Paul Tracy
December 23, 2019
X5 repairs My X5 sustained significant mechanical damage in a single car incident. The dealer worked quickly to provide a detailed estimate for me an my insuranc My X5 sustained significant mechanical damage in a single car incident. The dealer worked quickly to provide a detailed estimate for me an my insurance company. The claim was adjusted and released for repairs the following day. Parts we delivered timely and repairs we completed as promised. I received several phone calls during the entire process to keep me current on their progress. I could not have gone more smoothly. More
by DIRKDSCHAFER
Employees Worked With
Paul Tracy
December 23, 2019
Excellent Customer Service This dealership’s service department is first rate! My advisor, Mr. Paullie Ranker, took excellent care of my car and me. He was professional, knowled This dealership’s service department is first rate! My advisor, Mr. Paullie Ranker, took excellent care of my car and me. He was professional, knowledgeable, and organized. Even during our first big snowstorm, I got right in, my loaner was ready to go, and the car was diagnosed and repair completed the next day. Thank you! More
by TPHIPPS911
Employees Worked With
Paullie Ranker
December 23, 2019
Surprisingly Good Service They worked hard to earn my business. I had a specific price objective, and they did a good job of meeting me close to where I wanted to end up. What They worked hard to earn my business. I had a specific price objective, and they did a good job of meeting me close to where I wanted to end up. What surprised me was that while I bought a cheap used car, the customer service given to me was on the level of someone buying a brand new luxury car. I would recommend this BMW dealership to anyone. More
by led.two
Employees Worked With
Rodkem Matthews
December 22, 2019
Tires changed Back right rim was dented they said they are working on camera footage to see if it was them probably not gonna get anything out of them cause they go Back right rim was dented they said they are working on camera footage to see if it was them probably not gonna get anything out of them cause they gonna hit me with a xxxxxxxxx excuse and say it’s not them More
by ASKER454
Employees Worked With
Paul Tracy
December 22, 2019
Clinton Wong is the Best Service Advisor I’ve Ever Had This was my first visit to BMW of Kansas City South, and I’ll definitely be back. Clinton Wong is the man to see for all your BMW needs. He went above This was my first visit to BMW of Kansas City South, and I’ll definitely be back. Clinton Wong is the man to see for all your BMW needs. He went above & beyond helping me with mine! True professional... More
by KLGOOD11
Employees Worked With
Clinton Wong
