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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

November 07, 2019

Great experience The staff was able to locate the x3 that I wanted. I would recommend Jason to anyone in the market to buy a vehicle. He was very knowledgeable about t More

by Joleen Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason (sakes) and Laura (finance) , Jhoda Edquist
Nov 14, 2019 -

BMW of Kansas City South responded

Welcome to the Hendrick family Joleen Edwards! Thank you so much for leaving us this great review about your car buying experience. We are glad our team provided helpful information and a pressure free environment. All of your kind comments are greatly appreciated! We sincerely thank you for the positive review, and hope you are still enjoying your x3!

November 07, 2019

Clinton was wonderful. He over & above! Clinton took care of everything & then some! I think it was my yearly maintenance. He knew everything to do! Even put new windshield wipers on! Love m More

by debbye1228
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 14, 2019 -

BMW of Kansas City South responded

Thank you debbye1228, we are glad we could help! It's great to read our team was able to provide you with top notch service while you were here. We are truly thankful for your kind comments and business. Take care and we are looking forward to your next visit with us!

November 07, 2019

Top notch Paulie is one of the best. Actually was relocating out of the KC area and had to take my car in on move day. Paulie got my service done and went abo More

by ALPAYNE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Nov 13, 2019 -

BMW of Kansas City South responded

What a great review about our teammates here at BMW of Kansas City South. Alpayne3 thank you for giving us the opportunity to assist you with your service needs! We always want to deliver a great experience to our clients and are proud to read Paullie helped provide an excellent experience! If you are ever back in KC, we would love to see you! Thank you again for letting our team know how we did!

November 06, 2019

4 Series Have had nothing but good experience in both sales and service. Would recommend for anyone purchasing a BMW. Lease ending soon and will purchase anoth More

by CRAIGMILLER0652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Clinton Wong
Nov 13, 2019 -

BMW of Kansas City South responded

Thank you for trusting us to be of assistance in your sales and service needs. We are truly thankful for your kind comments and business. Take care and we are looking forward to your next visit with us!

November 06, 2019

Excellent service experience Derek and the rest of the service department did an excellent job servicing my car. Derek ensured the job was done on time and under budget. More

by BSPLAZA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 11, 2019 -

BMW of Kansas City South responded

Thank you Bsplaza0 for your kind comments. We're happy to hear our teammates in our service department were helpful throughout your visit. Thank you again for the great review!

November 06, 2019

Queen Treatment Hate that I needed to take my car in, but love when I do that Paul Tracy takes care of it. Great customer service and I so appreciate getting droppin More

by J9SWOFFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Nov 13, 2019 -

BMW of Kansas City South responded

Hello J9swofford, we are so pleased you enjoyed your visit with us at BMW of Kansas City South! It's great to read our team was able to provide you with a quick and pleasant experience. If we can help with anything in the future, please let us know! We hope you have a great day!

November 06, 2019

Service Rep Paullie is great to work with I’ve had a great experience with the service team and they are always cognizant of your time and work with your schedule even if you have last min cha More

by James.laster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Nov 08, 2019 -

BMW of Kansas City South responded

Hello James.Laster! We truly appreciate your business and look forward to continuing our relationship with you in the future. Thanks again for taking the time to leave us this information about your recent visit. We are happy to hear you had a great experience with our team. Take care!

November 05, 2019

Tire service I had a ‘flat’ tire. I called and they got me in and out quickly. I love the BMW of KC experience. Excellent customer service! More

by LATASHAGATSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Derek Goodhart
Nov 08, 2019 -

BMW of Kansas City South responded

Thank you Latashagatson for taking the time to share your experience with us! We are glad we could help you with your flat tire and provide you with excellent customer service. Thank you again for your kind comments. Please don't hesitate to reach out to us if there's anything more we can do!

November 02, 2019

On top of their game Rodkem was amazing to work with. He stayed on top of our communications without being pushy. We did almost all of the car buying process virtually so More

by WADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodkem Matthews
Nov 08, 2019 -

BMW of Kansas City South responded

Wade, thank you for leaving this awesome review! It's our goal to provide great service to all of our clients. We love to hear that our team provided a professional environment with good energy. We sincerely thank you for the positive review, and look forward to seeing you again!

November 02, 2019

Very professional and attentive. They looked up any type of warranty or discounts possible for service. Reassured me on comments from a previous dealer. Gave me everything straight an More

by jaiberra74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart, Paullie Ranker
Nov 07, 2019 -

BMW of Kansas City South responded

Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to your next visit with us! We hope you have a great day!

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