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BMW of Kansas City South

Kansas City, MO

4.9
2,088 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,088 Reviews of BMW of Kansas City South

November 01, 2019

Welcoming and helpful Everyone was welcoming and kind. They made it easy for us to ask questions and gave us a wide variety of options based on the limitations we had perso More

by NICHOLASKEENUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Nov 07, 2019 -

BMW of Kansas City South responded

Hello Nicholaskeenum! Congratulations again on your new purchase! We truly appreciate your business and you taking the time to leave us this feedback! It’s great to know that you had a pleasant experience with our team. We are always more than happy to assist you if anything else comes up.

November 01, 2019

Air in tires I came in to have air put in a low tire. Learned I had a screw in the tire and it couldn’t be fixed, so had to buy a new one. They got the job done More

by SWENder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember who I worked with.
Nov 07, 2019 -

BMW of Kansas City South responded

Hi SWENder! We are happy to have provided you with a very pleasant and courteous experience! Thank you for giving us the opportunity to assist you with your service needs! Please don’t hesitate to reach out if there’s anything additional we can do for you.

November 01, 2019

Great service Everyone in the service department is very friendly and helpful. They take the amount of time quoted and don’t take days to do a simple service. Highl More

by andreart81
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Nov 07, 2019 -

BMW of Kansas City South responded

Thank you for taking the time to leave us this great review, we are glad we could help you during your service visit! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

November 01, 2019

Superior service advisors and department As always, having my car serviced here is a pleasure. Friendly, knowledgeable, and timely device delivered by professionals who address the customer b More

by FT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Paul Tracy
Nov 07, 2019 -

BMW of Kansas City South responded

FT thank you; we appreciate your feedback! It’s very important to us that all of our clients needs are met. We are happy we could provide you with such a positive experience. We can't wait to see you again, have a great day.

November 01, 2019

Friendly, thorough, professional Service Traded in a BMW X1 for a BMW series five, Sales person, Billy Roshkosh, Admin person Laura Voss who did our paperwork and service manager were friend More

by Jdecarlis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Voss, Colin Coit, Billy Roskosh, Matthew Bayer
Nov 07, 2019 -

BMW of Kansas City South responded

Thank you Jdecarlis for sharing your experience with us! We’re happy to hear Billy and Laura were helpful throughout the entire process. All of your positive feedback is greatly appreciated. Thank you again for leaving this great review!

November 01, 2019

Excellent Very good experience with knowledgeable a service personnel. Took care of my car’s needs and had a part in stock so that I didn’t have to make a retur More

by gomo22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Nov 07, 2019 -

BMW of Kansas City South responded

Gomo22, we are so pleased you enjoyed your visit at BMW of Kansas City South! Thank you for taking the time to leave a review about your recent visit. Have a great day!

November 01, 2019

328 d Wagon snow tire purchase My experience was absolutely superb. It was serendipitous and I called at your dealership and the phone was answered. I was in search of bridge done b More

by FREDERICK1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nash Duncan, Jason( BMW genius ), and all the Reception Crew., Clinton Wong, Paul Tracy
Nov 07, 2019 -

BMW of Kansas City South responded

Hi Frederick1958! It’s our goal to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here. A huge thank you for your business and taking the time to leave us this great review. We are happy to pass along your comments to the team here at BMW of Kansas City South!

October 31, 2019

Effortless Class Giuseppe was a great help and an all-around great person. Best car buying experience I’ve had yet; very up-front and ethical outfit. More

by BeamMeUp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Nov 06, 2019 -

BMW of Kansas City South responded

Welcome to the Hendrick family BeamMeUp! Thank you for taking the time to leave a review. We are thrilled to read you had the best car buying experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2019

Fantastic Experience!! Giuseppe made the process of buying a BMW incredibly easy. He was extremely personable and knowledgeable. By far the best car buying experience I've More

by j.nottberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Nov 06, 2019 -

BMW of Kansas City South responded

J.Nottberg thank you for your business and taking the time to leave us a review about your visit. We always want to deliver a great experience to our clients and glad you found this to be the case during your visit. Thank you again for giving us the opportunity to assist you in your new car purchase.

October 31, 2019

Best BMW dealership in the KC area! I've been to both KC area dealerships. KC South is the best by far! Honest work and done in a timely manner. Employees very cordial! More

by kathybrinkopf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Nov 06, 2019 -

BMW of Kansas City South responded

We are happy to have earned your business Kathybrinkopf. Thank you for your kind review; we will pass along your comments to the team here at BMW of Kansas City South! We're looking forward to your next visit with us! Take care

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