BMW of Kansas City South

Like family It was a fantastic experience! They treat you like family and make sure you understand everything. I bought a used vehicle but there’s no way they c It was a fantastic experience! They treat you like family and make sure you understand everything. I bought a used vehicle but there’s no way they could have treated us better, even if we had purchased a new one!! So much consideration and kindness every step of the way. More

‘Atta boy, Derek! Working with Derek Goodhart is ALWAYS a pleasure! I can’t say enough nice things about his professionalism, customer service and communication skills. Working with Derek Goodhart is ALWAYS a pleasure! I can’t say enough nice things about his professionalism, customer service and communication skills. Derek is the kind of employee every company wish they could hire! More

Sticking with BMW My lease was almost up and I thought I would explore other options. However, I stayed with another BMW X3 for 3 more years. Great service. My lease was almost up and I thought I would explore other options. However, I stayed with another BMW X3 for 3 more years. Great service. More

great!!! Derek always works with my schedule and has my best interest at hand. No complaints customer service is top notch!!! Glad I picked this dealership to Derek always works with my schedule and has my best interest at hand. No complaints customer service is top notch!!! Glad I picked this dealership to service my car! More

Knowledge and friendly Giuseppe was very knowledgeable about the vehicles he showed me and went above and beyond in helping find the right vehicle at the right price. Giuseppe was very knowledgeable about the vehicles he showed me and went above and beyond in helping find the right vehicle at the right price. More

Excellent service Service does very good work. Paul Tracy and Service manager have earned my business. We own 3 BMW’s so the service is important to me and that all do Service does very good work. Paul Tracy and Service manager have earned my business. We own 3 BMW’s so the service is important to me and that all do a great job. Thank you Paul and Matt More

Recall Service First time in for service, all performed timely and courteously. Many reached out to check on me; that my needs were met during this recall. Very co First time in for service, all performed timely and courteously. Many reached out to check on me; that my needs were met during this recall. Very comfortable showroom and facilities while I waited. More

Customer service Paul Tracy is awesome. I had a service issue and he went above and beyond to make it right. Paul was great to work with. Paul Tracy is awesome. I had a service issue and he went above and beyond to make it right. Paul was great to work with. More

Service The service went fine until the end when I dropped off the loaner and the service person accused me of driving more than double that I did and was rud The service went fine until the end when I dropped off the loaner and the service person accused me of driving more than double that I did and was rude And made it very uncomfortable. It’s a poor reflection of the dealership when there’s so many other options to choose from. More

Great service I love my car, I was treated with respect and curtesy l. My experience was quick and easy. I would definitely recommend others to this dealership I love my car, I was treated with respect and curtesy l. My experience was quick and easy. I would definitely recommend others to this dealership More