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BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,091 Reviews of BMW of Kansas City South

October 16, 2019

Service Derek took great care of me! I will bring my car for service to your location from now on. He was very helpful and made me feel very welcome. More

by CKB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 24, 2019 -

BMW of Kansas City South responded

Hi Ckb0! It's great to read that Derek was helpful and made you feel very welcome while you were here for service. Thank you so much again for your feedback! We hope you have a great day!

October 16, 2019

As always great experience Went for micro filter and brake fluid service. Great experience as always. The advisor was good and car was ready on time. They forgot to set the vehi More

by sarojag25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Oct 24, 2019 -

BMW of Kansas City South responded

Thank you for giving us the opportunity to assist you with your service needs! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2019

Good experience Had my car in for service. Everyone was friendly and courteous. Service was quick the waiting room was clean and comfortable. Will be happy to return More

by FFNE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 24, 2019 -

BMW of Kansas City South responded

Thank you FFNE for your kind review! We're thrilled to read that your entire experience was conducted in a friendly and courteous manner. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 15, 2019

Fast and professional The only negative is the email system. Still having difficulties in receiving my service summary. The customer service was exceptional with every sta More

by willyfpiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 24, 2019 -

BMW of Kansas City South responded

Thank you again for your business and taking the time to leave us a review about your experience. Your feedback allows us to progress as a dealership, and we appreciate you expressing how we can improve. We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2019

Awesome tram called due to indicators lighting up on my dash. Paul was able to get me in and everything resolved quickly. Professional all the time! Great place to More

by brianacquisto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Oct 14, 2019 -

BMW of Kansas City South responded

Brianacquisto, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

October 11, 2019

Doing better Purchased 2010 528ix in May with low miles 114,000, just had some maintenance done and very pleased with Matt & Derek in Service on my own third BMW More

by ECOARCHITEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Derek Goodhart
Oct 14, 2019 -

BMW of Kansas City South responded

Thank you Ecoarchitex for your positive feedback about our team! Your continued business with our dealership is greatly appreciated. Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2019

Pleased BMW of KC South is a great dealership. I had been used to the extremely poor service given from the other BMW dealer in KC, so it was refreshing to de More

by Rebbb22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Oct 14, 2019 -

BMW of Kansas City South responded

Rebbb22, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2019

Routine maintenance Timely, friendly and very accommodating. Car returned clean and ready ahead of schedule. Loaner program was fast and convenient. Pauli’s Renker provid More

by Rtowens5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Oct 10, 2019 -

BMW of Kansas City South responded

Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to your next visit with us! We hope you have a great day!

October 09, 2019

Collision Malfuction My BMW display showing a malfunction of the collision system created a great safety concern and resulted a prompt visit to BMW KC South. While the rep More

by RONWIMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 18, 2019 -

BMW of Kansas City South responded

Thank you Ronwimmer for leaving this awesome review! We are glad we could help! It's great to read our team was able to provide you with top notch service while you were here. We are truly thankful for your kind comments and business. Take care and we are looking forward to your next visit with us!

October 09, 2019

Front break pad change Very kind of service advisor and I am very happy to have my car done at here it is better than other dealerships in town. Everyone are very friendly More

by chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 10, 2019 -

BMW of Kansas City South responded

Hello Chad! Thank you so much; we appreciate your feedback! It's great to read our team provided great customer service. We truly appreciate you taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

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