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BMW of Kansas City South

Kansas City, MO

4.8
2,103 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,103 Reviews of BMW of Kansas City South

October 17, 2019

Great service Easy and reasonable to work with. No pressure. Got the car in for service. Was finished on time with no issues. Clinton was great to work with. Keep More

by ALEX@AUTOBAHN-USA.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 24, 2019 -

BMW of Kansas City South responded

Alex@autobahn-usa.com, we're glad to hear you enjoyed your visit. Thank you for taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

October 16, 2019

Good service! I enjoyed working with Paulie. He was very knowledgeable and provided great information about the service rendered information about my car. I look fo More

by RODNEYGENTRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Oct 24, 2019 -

BMW of Kansas City South responded

Hello RODNEYGENRY! Thank you for your business and taking the time to leave us a review about your visit. We always want to deliver a great experience to our clients and glad you found this to be the case during your visit. Thank you again for giving us the opportunity to assist you. We can't wait to see you next time!

October 16, 2019

Service Derek took great care of me! I will bring my car for service to your location from now on. He was very helpful and made me feel very welcome. More

by CKB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 24, 2019 -

BMW of Kansas City South responded

Hi Ckb0! It's great to read that Derek was helpful and made you feel very welcome while you were here for service. Thank you so much again for your feedback! We hope you have a great day!

October 16, 2019

As always great experience Went for micro filter and brake fluid service. Great experience as always. The advisor was good and car was ready on time. They forgot to set the vehi More

by sarojag25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Oct 24, 2019 -

BMW of Kansas City South responded

Thank you for giving us the opportunity to assist you with your service needs! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2019

Good experience Had my car in for service. Everyone was friendly and courteous. Service was quick the waiting room was clean and comfortable. Will be happy to return More

by FFNE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 24, 2019 -

BMW of Kansas City South responded

Thank you FFNE for your kind review! We're thrilled to read that your entire experience was conducted in a friendly and courteous manner. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 15, 2019

Fast and professional The only negative is the email system. Still having difficulties in receiving my service summary. The customer service was exceptional with every sta More

by willyfpiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 24, 2019 -

BMW of Kansas City South responded

Thank you again for your business and taking the time to leave us a review about your experience. Your feedback allows us to progress as a dealership, and we appreciate you expressing how we can improve. We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2019

Awesome tram called due to indicators lighting up on my dash. Paul was able to get me in and everything resolved quickly. Professional all the time! Great place to More

by brianacquisto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Oct 14, 2019 -

BMW of Kansas City South responded

Brianacquisto, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

October 11, 2019

Doing better Purchased 2010 528ix in May with low miles 114,000, just had some maintenance done and very pleased with Matt & Derek in Service on my own third BMW More

by ECOARCHITEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Derek Goodhart
Oct 14, 2019 -

BMW of Kansas City South responded

Thank you Ecoarchitex for your positive feedback about our team! Your continued business with our dealership is greatly appreciated. Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2019

Pleased BMW of KC South is a great dealership. I had been used to the extremely poor service given from the other BMW dealer in KC, so it was refreshing to de More

by Rebbb22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Oct 14, 2019 -

BMW of Kansas City South responded

Rebbb22, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2019

Routine maintenance Timely, friendly and very accommodating. Car returned clean and ready ahead of schedule. Loaner program was fast and convenient. Pauli’s Renker provid More

by Rtowens5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Oct 10, 2019 -

BMW of Kansas City South responded

Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to your next visit with us! We hope you have a great day!

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