BMW of Kansas City South

Service Experience Had a really great service experience. Quick drop off and loaner and they finished early. Asked about a door ding and they were. Able to get it tak Had a really great service experience. Quick drop off and loaner and they finished early. Asked about a door ding and they were. Able to get it taken care of while it was there getting serviced. More

Oil change Always a pleasure even though I’m spending money on repairs and not a new hand bag. I was kind of unhappy because I was told and the end of service th Always a pleasure even though I’m spending money on repairs and not a new hand bag. I was kind of unhappy because I was told and the end of service that I couldn’t use the coupon for my oil change, really the only reason why I scheduled. More

Excellent experience Billy in sales took very good care of us. A very good buying experience. Very professional, did not pressure us into anything we were not ready for.. Billy in sales took very good care of us. A very good buying experience. Very professional, did not pressure us into anything we were not ready for.. More

Scheduled service My Service advisor Paul Tracy was extremely accommodating, courteous and professional which made my service experience at BMW of Kansas City South eas My Service advisor Paul Tracy was extremely accommodating, courteous and professional which made my service experience at BMW of Kansas City South easy and satisfying. More

Great service!!! Fun place to sit while waiting for your car. Gives me chance to catch up on some paperwork. Turn around time was quick. Everyone was friendly. Service Fun place to sit while waiting for your car. Gives me chance to catch up on some paperwork. Turn around time was quick. Everyone was friendly. Service was outstanding. More

Paullie Ranker - Outstanding Service Advisor Came in for a simple software update in my new X5. Paullie Ranker understood the nature of my busy schedule and quickly got me into a loaner and out Came in for a simple software update in my new X5. Paullie Ranker understood the nature of my busy schedule and quickly got me into a loaner and out the door so I could get in with my day. Paullie listens attentively and strives to meet the needs of his clients. Paullie is a truly valuable asset to this dealership. More

Very service oriented This dealership goes over and beyond your expectations. They are lenient to work around your schedule as far as bringing back the loaner car and do a This dealership goes over and beyond your expectations. They are lenient to work around your schedule as far as bringing back the loaner car and do a thorough and efficient job More

In for repairs. Clinton, in the service department, was incredible. He kept me informed of all the progress on my vehicle, kept the costs down because he knew I was o Clinton, in the service department, was incredible. He kept me informed of all the progress on my vehicle, kept the costs down because he knew I was on a budget, and repaired my car as quickly as possible. More

Free oil change and basic maintenance Whenever you preorder a loaner, make sure to bring your DL and auto insurance card. Otherwise you’ll be like me and Uber. I left mine in my car Whenever you preorder a loaner, make sure to bring your DL and auto insurance card. Otherwise you’ll be like me and Uber. I left mine in my car More

Incredible customer service Paulie Ranker is hands down the best customer service representative. His follow up is top notch! He explains everything very thoroughly. Only person Paulie Ranker is hands down the best customer service representative. His follow up is top notch! He explains everything very thoroughly. Only person I goto! More