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BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,091 Reviews of BMW of Kansas City South

September 04, 2019

Professional and efficient Paul Tracy managed my maintenance visit professionally and efficiently. Wait time was less than initial timeframe. No attempt to add on services not r More

by CHERYL.KIOUS
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Sep 13, 2019 -

BMW of Kansas City South responded

Hi Cheryl.kious, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

September 04, 2019

Good sales team, worked with me to reach a good deal. My salesman Sam Newton did a great job of helping me with the vehicle I was looking at purchasing, even though it was not a BMW. The management team t More

by DAKOTA.TIMMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam district manager, Tarek Jebali, Samuel Newton, Charlie Henry
Sep 13, 2019 -

BMW of Kansas City South responded

Welcome to the Hendrick family Dakota.Timmons! Thank you so much for leaving us this great review about your car buying experience. We are glad to read Sam and our management team were able to take care of you while you were here. If there is anything else we can assist you with in the future, please don't hesitate to give us a call. Thank you again for your business, and we look forward to seeing you again soon!

September 04, 2019

Inspection and oil change BMW of Kansas City South is a superior dealership. Our Service Advisor, Clint Wong, makes every trip so easy and painless. I wish every dealership had More

by LINDAHICKS49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 19, 2019 -

BMW of Kansas City South responded

Thank you Lindahicks49 for your praise and kind comments about our BMW KC South service team. We really appreciate your positive review about Clinton and your experience with us! Please don’t hesitate to reach out if there’s anything more we can do!

September 02, 2019

Great Sales TEAM! Great team at BMW of KC South. Rodkem was always in touch with me letting me know what was available once he found out what I was looking for. Then w More

by JERROD.FORESMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Jebali, Giuseppe Baldin, Rodkem Matthews, Jhoda Edquist, Paul Tracy, Jordan Kivett
Sep 19, 2019 -

BMW of Kansas City South responded

Congratulations again on your new purchase! We truly appreciate your business and you taking the time to leave us this feedback! We hope you are still enjoying your car! If anything else comes up, we are always more than happy to assist.

September 01, 2019

Great experience. Had a great experience at fhe BMW dealer. Very welcoming and made us feel like we were the most important people there. Great group of people and an a More

by KINGSHELLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noelle Russo, Jhoda Edquist
Sep 19, 2019 -

BMW of Kansas City South responded

Kingshelley, we are very happy we could provide you with a positive experience! Thank you for your kind words about BMW of Kansas City South. We appreciate your feedback and look forward to your next visit with us! Take Care

August 31, 2019

Best customer service in KC! What a wonderful staff - professional, very nice - did everything on time, provided the best care and the car was clean upon pick up. They gave me a More

by JUDYAA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy
Sep 05, 2019 -

BMW of Kansas City South responded

JudyAA12 thank you for taking the time to leave a review for us at BMW of Kansas City South. Your business is truly appreciated and we're happy to hear you received the best care while you were here! Thank you so much for taking the time to leave us a review. We hope you have a great day!

August 30, 2019

2008 328i Repair Paul is always fantastic, and made sure the coupon I received from the dealership was applied to my total balance as expected. There was some concern More

by Tgandini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Sep 05, 2019 -

BMW of Kansas City South responded

Tgandini thank you so much for your feedback about your service visit. We always want to deliver a great experience to our clients and are proud to read Paul helped provide an fantastic experience! We can't wait to see you again, have a great day.

August 30, 2019

Service work The experience at BMW of KC South is always a good one. They always keep track of you let you know when your car needs something. More

by ROBINC1153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 05, 2019 -

BMW of Kansas City South responded

Robinc1153, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2019

Excellent experience Nick was very relaxed and confident as he helped us choose the best car for us! It was a pleasant experience and I love my Lexus!! More

by SINBCLAIR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Fairbanks
Sep 05, 2019 -

BMW of Kansas City South responded

Welcome to the Hendrick family Sinbclair! Thank you so much for leaving us this great review about your car buying experience. It's awesome to read that Nick was able to help you find the best car while you were here. We are thrilled you are loving your car! If there is anything else we can assist you with in the future, please don't hesitate to give us a call. Have an awesome day!

August 29, 2019

Service work Have worked with service rep. Clinton Wong since my purchase 2 yrs ago. ALWAYS INFORMATIVE, USER FRIENDLY, and gets me in/out in timely fashion More

by DERCK1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 05, 2019 -

BMW of Kansas City South responded

Hi Derck1! Thank you for taking the time to leave us this great review, we are glad we could help you during your service visit! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

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