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BMW of Kansas City South

Kansas City, MO

4.8
2,134 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,134 Reviews of BMW of Kansas City South

September 13, 2019

Hendrick BMW’s Service is the BEST in Kansas City Matt Bayer & Staff have the expertise & experience to provided an unmatched Service Experience in the Tri State area! Give them the opportunity to ser More

by Katie & Kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Johnson, Matthew Bayer, Paul Tracy
Sep 27, 2019 -

BMW of Kansas City South responded

Thank you Katie & Kid for this awesome review about our service department at BMW of Kansas City South. Thank you for giving us the opportunity to assist you with your service needs! We look forward to your next visit! Take care!

September 13, 2019

Wonderful Experience Giuseppe was a great salesman and the dealership is clean and very accommodating. This is our second purchase from Hendricks! Will be back for next pu More

by tyler55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Sep 27, 2019 -

BMW of Kansas City South responded

Thank you for your praise and thoughtful comments about BMW of Kansas City South. We appreciate your continued business with Hendrick and it’s always a pleasure to see you. Until the next time we meet, take care!

September 12, 2019

I have never had a better experience buying a car! When I visited BMW Kansas City South, I was not planning to buy a BMW. In the past, I have owned Mercedes cars but before buying another Mercedes, I d More

by ASEATON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim (reception), Tarek Jebali, Giuseppe Baldin, Colin Coit, Nick Fairbanks, Jhoda Edquist
Sep 27, 2019 -

BMW of Kansas City South responded

Hi Aseaton, thank you for your kind words! We truly appreciate you taking the time to leave this wonderful review. We are pleased to read our team treated you with honesty and respect. Your satisfaction is our top priority! We hope you are still enjoying your new car. Thank you so much again for your feedback and your genuine comments. We hope you have a great day!

September 12, 2019

misc work The dealership is great. Paulie Ranker and Clinton Wong are top notch professionals. Paulie took care of the car cleaning detail, oil change, wipers, More

by ALGATR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paullie Ranker
Sep 27, 2019 -

BMW of Kansas City South responded

Algatr, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please don't hesitate to reach out!

September 11, 2019

2 year service Repairs completed on time, all systems checked, upcoming service noted. Excellent experience. Recommended tire replacement in the spring. Car was v More

by JAMES17508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Sep 25, 2019 -

BMW of Kansas City South responded

James17508, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! We can't wait to see you again, have a great day.

September 11, 2019

Great service Working with Paul Tracy is great. He’s forth coming with information about my car and provides great follow up and follow through. Thank you! More

by JCPRNEMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Sep 25, 2019 -

BMW of Kansas City South responded

Thank you JCPRNENT for sharing your positive experience with us! We’re happy to hear Paul Tracy was able to provide great service throughout your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 10, 2019

Out standing service Matthew went out of his way to inform me and make me a very satisfied customer he won my business back by sincerely caring about my needs and comumica More

by johnwall333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer
Sep 25, 2019 -

BMW of Kansas City South responded

Thank you Johnwall333, we are glad we could help! Thank you so much for your positive comments about our team. Please don’t hesitate to reach out to us if there’s anything more we can do!

September 10, 2019

Service They went above and beyond to get my 08 x5 on the road again. Many thanks to all at BMW. Couldnt have done it without you More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Clinton Wong
Sep 19, 2019 -

BMW of Kansas City South responded

Hi Lori! We're so happy we were able to help you out! Thank you for giving us the opportunity to provide maintenance on your 2008 X5. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2019

We will see if you follow through I hope to write a positive review soon but i have to wait. I like the salesman and the dealership. The buying experience was fair and stress free. More

by WMELVIN9861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in finance , Samuel Newton
Sep 19, 2019 -

BMW of Kansas City South responded

Wmelvin9861, thank you for taking the time to leave your honest feedback. It is disappointing to read your car is having issues with the front breaks. Whenever you make it back in town, please feel free to call or swing by so we can assist you further. We look forward to hearing from you.

September 09, 2019

Service of 325 convertible. You did a great job. Very professional and cooperative. Clinton was easy to work with and explained in detail. I will be back to your dealer rather More

by NINAPOINTERHORSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 19, 2019 -

BMW of Kansas City South responded

Hi Ninapointerhorse, we are very happy to have provided you with such a positive experience! We truly appreciate your business and look forward to continuing our relationship with you in the future. Thanks again for taking the time to leave us this information about your recent visit.

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