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BMW of Kansas City South

Kansas City, MO

4.9
2,046 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,046 Reviews of BMW of Kansas City South

May 02, 2019

Great car, great experience This is my second BMW Grand Coupe from BMW of Kansas City South. Love everything about this dealership, and the car. The whole team is great to work w More

by Alison7625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Zimmermann, Giuseppe Baldin, Jordan Kivett
Jun 11, 2019 -

BMW of Kansas City South responded

Hi Alison7625! Thank you for your praise and thoughtful comments about BMW of Kansas City South. We appreciate your continued business with our dealership and its always a pleasure to see you. Until the next time we meet, take care!

May 01, 2019

Great Experience First time BMW owners. We bought at 2019 X5. Sam and Jhoda were great through the whole process. They helped locate the vehicle that was right for us. More

by THOMPSJOSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Fairbanks, Samuel Newton, Jhoda Edquist
Jun 07, 2019 -

BMW of Kansas City South responded

Welcome to the Hendrick and BMW family Thompsjosh! We appreciate you taking the time to leave us this wonderful review and we hope you are enjoying your X5. Please don't hesitate to reach out to us if there's anything more we can do! Have a great day!

May 01, 2019

Regular service I brought my vehicle in for service. I’d never been there before and Clinton Wong took care of all my needs! He was professional, courteous and extrem More

by 20culvers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jun 07, 2019 -

BMW of Kansas City South responded

Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! We're looking forward to your next visit with us! Have a great day!

May 01, 2019

Recall, repairs, service Personnel attentive, well organized, easy to work with. However, I am not happy with the car itself because of design and engineering problems. It is More

by j1448
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jun 07, 2019 -

BMW of Kansas City South responded

J1448, we really appreciate you taking the time to leave us this feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2019

2013 550i xdrive engine issues Clint was the best service rep I’ve dealt with in all my experiences with BMW in all my 18 years of owning them. His ability to offer advice for the d More

by MITCHELLREED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jun 11, 2019 -

BMW of Kansas City South responded

Thank you Mitchellreed, we appreciate you sharing your experience with us. We are glad to read that Clinton was able to provide you with great service. Thank you so much again for your feedback! We hope you have a great day!

April 30, 2019

Great as always I needed the water pump and thermostat replaced on my 2006 330i. It was done in a reasonable time at a fair price. Great work BMW of Kansas City South More

by BMW 330i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Clinton Wong, Paul Tracy, Derek Goodhart, Paullie Ranker
May 03, 2019 -

BMW of Kansas City South responded

Bmw 330i, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Have a great day!

April 28, 2019

Service Department Everyone was polite and helpful. Provided us with the progress of the work being done on our vehicle. Recommendations of things that may need attent More

by KJCOOPER0727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
May 01, 2019 -

BMW of Kansas City South responded

Hi Kjcooper0727! Thank you so much for your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2019

X7 - The Wait is Over! Our experience with BMW Of South KC was fantastic. Everyone here goes out of their way to make the new car buying process as seamless as possible. I More

by BMW girl27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Zimmermann, Nick Fairbanks, Rodkem Matthews, Jordan Kivett
May 01, 2019 -

BMW of Kansas City South responded

Hi Bmw Girl27, thank you so much for your positive comments about BMW of Kansas City South! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your 3 series and new X7 purchase. If you have further needs or questions, please reach out! Have a great day!

April 27, 2019

Alignment 4 wheel alignment & balance, waited @ dealership-no loaners available. Was there 2.5 hrs, comfortable amenities w/ free WiFi. They washed & vacuumed m More

by mrjpmeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
May 01, 2019 -

BMW of Kansas City South responded

Mrjpmeyer, thank you for taking the time to leave us this information about your recent visit. We truly appreciate your feedback and hope to be of assistance in the future. Take care!

April 27, 2019

Diligent Giuseppe worked so hard to get the best deal for me. He was patient and very understanding of my needs. Not at all the typical car dealer that just wa More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marqueta, Giuseppe Baldin, Nick Fairbanks, Jhoda Edquist
May 01, 2019 -

BMW of Kansas City South responded

Hello B, we are so pleased you enjoyed your visit with us! Thank you for your kind comments, it's great to read our team delivered such a pleasant buying experience. We truly appreciate your business and look forward to continuing our relationship with you in the future.

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