BMW of Kansas City South

Service Took car in to have plastic bumper cover added. Clinton is fabulous! Treated me like family. Had my loaner and paperwork ready. Was in and out in 15 Took car in to have plastic bumper cover added. Clinton is fabulous! Treated me like family. Had my loaner and paperwork ready. Was in and out in 15 mins. He is professional and extremely knowledgeable in addition to being a frat guys. More

Purchasing certified preowned BMW X5 It was a great experience from start to finish. Very friendly very professional and felt no pressure. From the sales group to the finance guy everythi It was a great experience from start to finish. Very friendly very professional and felt no pressure. From the sales group to the finance guy everything felt comfortable. More

Keith is awesome and worked with me to get what I wanted Keith did a great job. And he listened to what I wanted and make it easy for me . He made sure I have all the gadgets that I want Keith did a great job. And he listened to what I wanted and make it easy for me . He made sure I have all the gadgets that I want More

Great, super professional level service- exactly what BMW Co ...exactly what BMW Corporation would want from a store front. Paul Tracy & his manager Matt were outstanding. Derek lead the charge when the other ...exactly what BMW Corporation would want from a store front. Paul Tracy & his manager Matt were outstanding. Derek lead the charge when the other two were tending to other matters. My (F15) 3.5D M-Sport was in need of service and some replacement items that should have been covered under our extended warranty plan. Considering that the issue was hardly reminescent of a $75,000+ car, they took it upon themselves to cover what would have been a $341 repair after just a few interactions. We were in Kansas City from Florida for a very unfortunate event and these guys showed us some light. I'm back in Florida, and again dealing with local dealers (Reeves/Ferman) and for a lack of better words, I miss these guys in KC. Tip top service, fit and finish- keep doing you guys, just don't foget about the enthusiasts. More

Quality customer care Customer care team (service) listens to issues, correctly diagnoses symptoms, initiates repairs & delivers an immaculately clean vehicle when repairs Customer care team (service) listens to issues, correctly diagnoses symptoms, initiates repairs & delivers an immaculately clean vehicle when repairs are completed. each team member seems to take ownership of the concern correction. More

Car purchase My rep Kalene was the beat, she had a great personality and very accommodating. My finance manager was great as well. Great dealership and staff. My rep Kalene was the beat, she had a great personality and very accommodating. My finance manager was great as well. Great dealership and staff. More

thanks for helping people ! I really like the way they all do and happy to get my new car . 3 years ago I first got my new bmw x3 and my wife was pregnant with my 1st daughter, t I really like the way they all do and happy to get my new car . 3 years ago I first got my new bmw x3 and my wife was pregnant with my 1st daughter, time has changed but i still love bmw . More

Car buying made simple Keith was an amazing person to work with. We found the perfect car and he made the entire experience special for our son. Nick made the paperwork ve Keith was an amazing person to work with. We found the perfect car and he made the entire experience special for our son. Nick made the paperwork very smooth. I highly recommend this dealership and Keith! More

Buying Experience Seems like they are really disorganized. They will fix an issue you have but they're not proactive and fix before the sale. Even the paperwork wasn't Seems like they are really disorganized. They will fix an issue you have but they're not proactive and fix before the sale. Even the paperwork wasn't right and I didn't know till I got to the DMV. More

Ease at last! We had been shopping for a car for several weeks & visited other dealerships, experiencing the typical high pressure, low ball negotiation tactics tha We had been shopping for a car for several weeks & visited other dealerships, experiencing the typical high pressure, low ball negotiation tactics that accompany the stereotypical used car buying experience. Long story short, our buying experience with BMW of KC South was excellent. They were transparent with valuing our trade in & throughout the negotiation process. While our purchase was for a used pre-owned car, they never once treated as if our business was insignificant. I would highly recommend them!!!! More