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BMW of Kansas City South

Kansas City, MO

4.9
2,088 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,088 Reviews of BMW of Kansas City South

May 18, 2019

Fast and friendly The service team is always responsive and helpful no matter the purpose for my visit. I would recommend a visit or purchase from this location. More

by COLLIERJEREMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jun 02, 2019 -

BMW of Kansas City South responded

Collierjeremy, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

May 18, 2019

Maintenance Great support, appreciate the transparency. The team helped answer questions and made it easy to understand what type of work needed to be done with m More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jun 02, 2019 -

BMW of Kansas City South responded

Thank you JC. If you have any further questions in the future, please feel free to give us a call or stop by. We are always here to help!

May 18, 2019

First time for service - Sold! I love that BMW has one focus: BMW. My 6 year old car left better than when I left it. Friendly staff. Glad I have this team on my side! More

by TjandJj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jun 02, 2019 -

BMW of Kansas City South responded

Tjandjj, thank you for your kind words and this awesome review! We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2019

2nd car in 6 months Koleene and her supporting staff make the buying process enjoyable. From test drive through the purchasing process this staff makes me feel like part More

by CPERRYB123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalene Dunn, Nick Fairbanks, Jhoda Edquist
Jun 07, 2019 -

BMW of Kansas City South responded

Thank you Cperryb123. Buying a new car is exciting and we are glad we were able to be a part of it. We're happy to hear our team was supportive throughout your car buying process and appreciate all of your kind words. Thank you again for the great review! Take care!

May 15, 2019

Best BMW Customer service and sales in KC metro Caleb, Nick, and Keith were amazing / I went to another BMW dealership first in town and was treated subpar - thank goodness I called BMW of KC South More

by DwightE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Zimmermann, Nick Fairbanks, Keith Heedum
Jun 14, 2019 -

BMW of Kansas City South responded

Welcome to the Hendrick family DwightE! Thank you for giving us the opportunity to assist you in your new car purchase, we truly appreciate your business. If we can help with anything in the future, please just let us know! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 14, 2019

It was ok. I liked the people and the waiting experience. But they were fixing a tire and replaced the wrong one. It took twice as long to then fix and correct More

by FIR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
May 15, 2019 -

BMW of Kansas City South responded

Hi Fir, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact our general manager Jhoda Edquist at 816-501-2702 at your convenience. Thank you!

May 12, 2019

End to end Customer Experience was Fantastic! Very much enjoyed the focus spent on getting to know the customer. This in my opinion is a core fundamental of success. Job well done!! More

by BARRETT.KNUDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Fairbanks, Rodkem Matthews, Jhoda Edquist, Jordan Kivett
Jun 07, 2019 -

BMW of Kansas City South responded

Hi Barrett.knudson, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2019

Fantastic experience at Kansas City South BMW Purchased a 2019 BMW X3. All-star service from beginning to end. Did a custom build and got multiple updates along the way. Delivery was especially fu More

by cfugere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Karras, Tarek Jebali, Kalene Dunn, Jhoda Edquist, Clinton Wong, Jordan Kivett
Jun 14, 2019 -

BMW of Kansas City South responded

Thank you cfugere! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South! We appreciate you giving us the opportunity to assist you in your new car purchase. We hope you and your wife are enjoying your new 2019 X3! Have a great day!

May 11, 2019

BMW Experience Good folks, friendly and accommodating. Prices and financing not that competitive. Nice facilities, service department could be more accessible and fl More

by fcaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic in service, Kalene Dunn, Nick Fairbanks, Jhoda Edquist, Clinton Wong
Jun 07, 2019 -

BMW of Kansas City South responded

Fcaro, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

May 10, 2019

New tires and more Very impressed with service, Paul is great and will continue to go there based on level of service. Will most likely buy our next car from there More

by MIKEKOPIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Paul Tracy
May 19, 2019 -

BMW of Kansas City South responded

Mikekopit, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

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