BMW of Kansas City South

Keith Heedum took great care of us and got us in the car we wanted. We had a very happy experience processing the buying experience and consulting with the personn took great care of us and got us in the car we wanted. We had a very happy experience processing the buying experience and consulting with the personnel at Hendricks. We're driving happily our X1. We also own an X3 and earlier owned a 328i. As Sam says, "We're fluent in BMW!" More

A+ Service I always take both of my cars to BMW South KC, and Clinton Wong always delivers awesome customer service ! Quick turn around , always know the update I always take both of my cars to BMW South KC, and Clinton Wong always delivers awesome customer service ! Quick turn around , always know the updates on recalls and you throughly check it all ! Thanks! More

Good service. Received good service at BMW South KC. Warranty work; part had to be ordered but provided loaner and time expectation. Guys in service area very profe Received good service at BMW South KC. Warranty work; part had to be ordered but provided loaner and time expectation. Guys in service area very professional. More

Flat tire Was a bit disappointed that it took 6 days to fix a replacement tire. And when I picked up the car it was dirtier than when I left it. Appeared it had Was a bit disappointed that it took 6 days to fix a replacement tire. And when I picked up the car it was dirtier than when I left it. Appeared it had been outside the entire time and was dusty. Paul was very helpful otherwise More

Great Service Same old story they do everything to take care of you and your needs. You can feel confident that you and your car are taken care of and in a very pro Same old story they do everything to take care of you and your needs. You can feel confident that you and your car are taken care of and in a very professional manor. More

Buying Experience with BMW of Kansas City South We first came to BMW of KC South about five months ago when we were looking to replace one of the two vehicles we owned. Giuseppe Baldin was the port We first came to BMW of KC South about five months ago when we were looking to replace one of the two vehicles we owned. Giuseppe Baldin was the portfolio manager we worked with throughout the process and he was outstanding. I have to say, our requirements for a second vehicle were not exactly easy to meet but Giuseppe was extremely professional and patient throughout the process. We almost purchased one vehicle but held off on moving forward. Giuseppe did not try to strong arm us into making a quick decision but instead worked with us across the next few months, even proactively reaching out with SUVs in their inventory that met our budget. I have had poor experiences with dealerships that try to force customers into making buying decisions just to make a sale, but Giuseppe and his team do not operate that way. We eventually found a good match and both Giuseppe and the finance team were quite transparent throughout the paperwork process and provided excellent customer service. They even threw in a toy car for our newborn daughter! We will definitely come back to BMW of KC South in the future because of their customer-centric approach to doing business. More

Professional yet friendly. Very professional yet friendly. We had a wonderful young man named Sam as our salesman. He walked us through the whole deal. We would definitely rec Very professional yet friendly. We had a wonderful young man named Sam as our salesman. He walked us through the whole deal. We would definitely recommend him and the dealership. More

Amazing car buying experience! Guiseppe was so great to work with. I had originally come in thinking I had to get a used vehicle based on my budget and mileage needs but he was abl Guiseppe was so great to work with. I had originally come in thinking I had to get a used vehicle based on my budget and mileage needs but he was able to put together a lease deal that put me into a brand new car! Being a single mom the car buying experience is very daunting. I was not looking forward to it. Giuseppe helped me find just the right fit and was never pushy with me at all. He was extremely patient in letting me test drive multiple vehicles as well. Then once the deal was done he game my 7 year old son a really cool BMW hot wheel. Thanks so much. I'll definitely be back for my future needs. Kelly More

BMW Service Paullie does a great job taking care of his customers. His communication is excellent and you never have any questions when you leave or after you spe Paullie does a great job taking care of his customers. His communication is excellent and you never have any questions when you leave or after you speak with him. He is the epitome of a great customer service agent. More

Vehicle repair Location of dealership is convenient. Friendly service staff. Although repair wasn’t completed fully on first visit, staff went out of their way to m Location of dealership is convenient. Friendly service staff. Although repair wasn’t completed fully on first visit, staff went out of their way to make sure I was fully satisfied prior to departing on the second visit. I would recommend this dealership to others. More