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BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,091 Reviews of BMW of Kansas City South

October 13, 2020

They do a fantastic job! Very clean, well managed service department. Clinton was wonderful to work with. He took excellent care and was very thorough. More

by debsiler78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
October 11, 2020

My visit to the dealership was outstanding, I was written up quickly, the maintenance was completed as assigned, and my car was ready to go. More

by LOCKWOODST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 15, 2020 -

BMW of Kansas City South responded

Lockwoodst, we're glad to hear you enjoyed your visit. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 11, 2020

Always have a great experience every time I visit BMW south K.C Derek Goodhart goes above & beyond as always, first class dealership and staff . More

by Almac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 15, 2020 -

BMW of Kansas City South responded

Almac, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 11, 2020

Took care of me,Excellent customer Took care of me, Excellent customer service. Thanks! Prompt service, very cordial. Work was exemplary Super nice folks Word word word word wor More

by CANOPYWINEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 15, 2020 -

BMW of Kansas City South responded

Canopywineks, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2020

The service advisors are always courteous, knowledgeable and helpful. They are always accommodating and do their best to take care of customers. I have dealt with several service advisors and they have all More

by drichmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 15, 2020 -

BMW of Kansas City South responded

Drichmon, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

October 10, 2020

I appreciated being able to do a contactless service. Derek was very helpful. I also appreciated the clean car after the service appointment. Thank you very much More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 15, 2020 -

BMW of Kansas City South responded

Angela, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

October 10, 2020

Had a very pleasant experience. I usually service my vehicle in Memphis but I was coming through KC and called and made appointment. Derek @ check in was very nice and professional. My vehicle was ready More

by sassyart2020
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 15, 2020 -

BMW of Kansas City South responded

Sassyart2020, thank you for the high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South!

October 10, 2020

Billy is the ultimate professional. He is genuine and doesn’t apply pressure I. The buying process. I’ve bought 2 cars from him and will continue to be loyal to him and the dealership. More

by AZANANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Roskosh
Oct 15, 2020 -

BMW of Kansas City South responded

Azanandrew, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 09, 2020

I have worked with Paul Tracy and Norm Michael at BMW's Service area. That said, very professional, thorough and top notch service experience as well as the work performed. More

by BRYANEAKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael - is who I work with Now)
Oct 14, 2020 -

BMW of Kansas City South responded

Bryaneaken, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 09, 2020

Excellent service! We really enjoyed working with Clinton. He took care of our vehicle and made sure we had a loaner and that our vehicle was delivered to us in a timely manner. More

by Trissanne
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 15, 2020 -

BMW of Kansas City South responded

Trissanne, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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