BMW of Kansas City South

Not happy my 540i wasn’t thoroughly inspected & tested after service before it was given back to me. Now I have to take it back (again) after it was there for 3 days for warranty repairs, some of which we after service before it was given back to me. Now I have to take it back (again) after it was there for 3 days for warranty repairs, some of which weren’t resolved. I’m addition, one of the dash vents wasn’t reconnected properly & it’s not blowing air so now there’s another issue on top of the original issues. What happened to quality control inspections? Certainly not the caliber of customer service one would expect from BMW. More

Always excellent and honest service from Clinton Wong. A true professional and enthusiast. Giuseppe also remains super engaged even though I have already bought a car. true professional and enthusiast. Giuseppe also remains super engaged even though I have already bought a car. More

Excellent service as always. It is always easy to get in for an appointment and they always have loaner cars available. The service reps also do an excellent job of reviewing the findings and repair recomme for an appointment and they always have loaner cars available. The service reps also do an excellent job of reviewing the findings and repair recommendations. More

Wonderful team through and through. Helpful, attentive and knowledgeable. Everyone was extremely patient despite the fact we had our toddler daughter in tow. They had coloring books and crayons to help ke and knowledgeable. Everyone was extremely patient despite the fact we had our toddler daughter in tow. They had coloring books and crayons to help keep her entertained! More

Very professional...efficient and pleasant experience. Will be my go-to service center. Very clean and impressive facility. The service video was a very nice touch. Will be my go-to service center. Very clean and impressive facility. The service video was a very nice touch. More

Great service always. Congratulations all the crew members there. I’m very satisfied with the service you provide. Keep doing what you do and thanks members there. I’m very satisfied with the service you provide. Keep doing what you do and thanks More

The guys in service were great!My brand new 2021 X5 The guys in service were great! My brand new 2021 X5 threw a drive train code after the engine hiccuped so I limped on over to BMW South. Got a loan The guys in service were great! My brand new 2021 X5 threw a drive train code after the engine hiccuped so I limped on over to BMW South. Got a loaner overnight and was told the next morning it was fixed. Luckily nothing serious. The bad ignition coil had been replaced under the warranty and we are all good again! Thanks for your profess More

Clinton was great. Great fast service. Appreciate the waiting area and attention to detail of making sure car was clean after visit. Thanks a bunch. waiting area and attention to detail of making sure car was clean after visit. Thanks a bunch. More

Great first impression. Car was fixed and bright bakc to bmw standards. Derek worked with the warranty company to get my tie rods covered. Overall excellent experience. One thing don’t charge for to bmw standards. Derek worked with the warranty company to get my tie rods covered. Overall excellent experience. One thing don’t charge for diagnosis and I will be back. Baron doesn’t and van Subaru doesn’t. Also kc auto sport doesn’t and I have spent several thousand dollars with all if those service departments. Derek and all personelle great to deal with. That is tough right now during cove. More

As always Clinton has taken care of us and our cars. He is very professional and always very helpful with timely quotes and info. Always take to them. is very professional and always very helpful with timely quotes and info. Always take to them. More