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BMW of Kansas City South

Kansas City, MO

4.8
2,134 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,134 Reviews of BMW of Kansas City South

October 30, 2020

That was the most fun purchasing a car I’ve ever had. Everyone is so great at Hendricks BMW South. Giuseppe was so knowledgeable, patient, and calm. No pushing just wanted to make sure all of our quest More

by Margyporter3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas, Giuseppe Baldin, Colin Coit, Keith Heedum, Samuel Newton
Nov 05, 2020 -

BMW of Kansas City South responded

Margyporter3, we are so pleased you enjoyed your visit to BMW of Kansas City South! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 29, 2020

I always enjoy seeing Derrick in the service drive. He is attentive and takes care of my car needs quickly and efficiently. He explains what work was performed and asks if I have any other questions before More

by MMGILLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 05, 2020 -

BMW of Kansas City South responded

Mmgilley, we are so pleased you enjoyed your visit to BMW of Kansas City South! Thank you again for leaving us this response!

October 29, 2020

The service department at BMW South Kansas City is outstanding. Norm was my service representative. He is better than outstanding. My new BMW was in the shop for five weeks. More

by RMDM1801
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norm in the service department
Nov 05, 2020 -

BMW of Kansas City South responded

Rmdm1801, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South!

October 29, 2020

Absolutely the most attentive and accommodating service. Will recommend highly to others. They went out of their way to make sure I was completely satisfied. More

by MICHAEL@180DEGREE.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Nov 05, 2020 -

BMW of Kansas City South responded

Michael@180degree.net, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 29, 2020

Giuseppe and Vida were extremely accommodating when I fell in love with the X2 on the showroom floor. I had no intention of purchasing a car that day but they showed me how it could be done with little e More

by HARTGARYLINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vida, Giuseppe Baldin
Nov 05, 2020 -

BMW of Kansas City South responded

Hartgarylinda, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! Thank you again for leaving us this response!

October 29, 2020

I went in over a year ago to talk with someone in Service about my new BMW which I did buy somewhere else. The guy I spoke with didn't know an answer but said he'd contact me back with an answer. He never di More

by FNinety
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 05, 2020 -

BMW of Kansas City South responded

Fninety, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

October 28, 2020

Clinton Wong was great! I was driving to St. Louis, alone, and my car had a cracked rim. He was very accommodating sympathetic. I had to stay overnight and he arranged to have someone pick me up from t More

by Bfjackson06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 30, 2020 -

BMW of Kansas City South responded

Bfjackson06, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!

October 28, 2020

Service dept. Clinton is always so helpful with my almost 20 year old Bmw. I get a ride whenever needed. I always know the price of the repairs and on time More

by CATHYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 30, 2020 -

BMW of Kansas City South responded

Cathyd, thank you for your kind words and this wonderful review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 27, 2020

BMW is South Kansas City was truly a wonderful experience. Not only did I receive excellent service, it was also extremely professional. My rep, Derek Goodhart went above and beyond to help me and More

by RACHELFRICKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 30, 2020 -

BMW of Kansas City South responded

Rachelfricke, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

October 27, 2020

Great service, very polite. The wait wasn’t bad at all. I will continue to get service at this location anytime that I need service: More

by NIXON_KILA
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 30, 2020 -

BMW of Kansas City South responded

Nixon_kila, your wonderful feedback and rating mean a lot to us. Thank you again for leaving us this response!

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