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BMW of Kansas City South

Kansas City, MO

4.9
2,087 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,087 Reviews of BMW of Kansas City South

October 02, 2020

Always professional and friendly. I had service done in the time agreed upon. Received video sent by text on car status - excellent and informative - good value added service. More

by sandra.dunaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 07, 2020 -

BMW of Kansas City South responded

Sandra.dunaway, thank you for the high star rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 01, 2020

Reason was not a sale. It was maintenance . Reason was not a sale, it was maintenance. Reason was not a sale it was maintenance !!!! Reason above More

by CNMRK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael , Colin Coit, Jhoda Edquist, Matthew Bayer
Oct 03, 2020 -

BMW of Kansas City South responded

CNMRK, thank you for your feedback. We are please you had a great experience with our service team and hope to see you again soon!

October 01, 2020

Clean professional buildiing and friendly people. My personal relationship with dealership turned sour but was salvaged only with the help of Mike Snyder. Thanks him for that. More

by BCR856
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Snyder, Billy Roskosh, Jhoda Edquist
Oct 03, 2020 -

BMW of Kansas City South responded

Bcr856, thanks for your praise and kind comments about our team. Thank you again for leaving us this response!

October 01, 2020

Everyone was very accommodating and helpful. They all helped me find the car I was looking for and they were very flexible. The purchase was smooth and easy. I was very satisfied. More

by AMER_SH_MUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Roskosh
Oct 03, 2020 -

BMW of Kansas City South responded

Amer_sh_musa, thanks for your praise and kind comments about our team. We hope you have a great day!

October 01, 2020

More work was done than originally planned and done in a timely manner. . Rental car was provided. Upon pick up the car had not been washed. Had discussed additional issue with car settings and restoring fa More

by KMACDOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Oct 03, 2020 -

BMW of Kansas City South responded

Kmacdowell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 01, 2020

Worked with Keith and Orlando to find a new car to replace my 2017 BMW. They found a 2020 that met all my requirements at a price that was surprisingly less than my previous lease. More

by JEROMECOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Ramos, Keith Heedum
October 01, 2020

I was very pleased with the service department.My car I was very pleased with the service department. My car was due for its maintenance. So far everything seems fine Derek was very helpful, courteous More

by MaryML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 03, 2020 -

BMW of Kansas City South responded

Maryml, we are so pleased you enjoyed your visit to BMW of Kansas City South! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

October 01, 2020

All if the gentleman that I worked with were helpful, kind and curious ! It can be intimidating as a woman alone to work in a car deal but all were straight forward and helpful I don’t see a picture of More

by PARNTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bedbar, Samuel Newton
Oct 03, 2020 -

BMW of Kansas City South responded

Hi Parnts, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! Thank you again for leaving us this response!

September 30, 2020

Derek is very professional & responsive. He is one of the best managers I have experienced in this arena. Great to work with across the board. More

by nmcginn7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 03, 2020 -

BMW of Kansas City South responded

nmcginn7, thank you for your feedback about Derek. He consistently goes above and beyond for his clients and we are so glad you saw the same thing in your experience with him.

September 30, 2020

I makes since that Clinton has won as many awards as he has. This was the first time I have been in the BMW location for service and he went above and beyond to make sure I was taken care of. I enjoyed rec More

by housec1980
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 03, 2020 -

BMW of Kansas City South responded

housec1980, thank you for the feedback on Clinton. He is a very deserving award winner and much of his awards are a results of satisfied clients like yourself. We are so happy you enjoyed the video technology we offer our guests and look forward to working with you for a long time.

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