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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

October 01, 2020

All if the gentleman that I worked with were helpful, kind and curious ! It can be intimidating as a woman alone to work in a car deal but all were straight forward and helpful I don’t see a picture of More

by PARNTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bedbar, Samuel Newton
Oct 03, 2020 -

BMW of Kansas City South responded

Hi Parnts, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! Thank you again for leaving us this response!

September 30, 2020

Derek is very professional & responsive. He is one of the best managers I have experienced in this arena. Great to work with across the board. More

by nmcginn7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Oct 03, 2020 -

BMW of Kansas City South responded

nmcginn7, thank you for your feedback about Derek. He consistently goes above and beyond for his clients and we are so glad you saw the same thing in your experience with him.

September 30, 2020

I makes since that Clinton has won as many awards as he has. This was the first time I have been in the BMW location for service and he went above and beyond to make sure I was taken care of. I enjoyed rec More

by housec1980
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 03, 2020 -

BMW of Kansas City South responded

housec1980, thank you for the feedback on Clinton. He is a very deserving award winner and much of his awards are a results of satisfied clients like yourself. We are so happy you enjoyed the video technology we offer our guests and look forward to working with you for a long time.

September 30, 2020

Paullie was awesome and had my car done in under an hour when my mom and I came in to wait. I originally dropped off my car and told him I was in no rush. More

by LYCHELLE68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Oct 03, 2020 -

BMW of Kansas City South responded

LYCHELLE68, thank you for your note on Paullie. He does an excellent job taking care of our guests and we're so happy you felt that in your visit. We hope to see you soon!

September 30, 2020

Keith Heedum did an excellent job, very pleased. The dealership helped me find the car that best suited the needs of myself and my family More

by CSUREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, Samuel Newton
Oct 03, 2020 -

BMW of Kansas City South responded

CSUREK, thank you very much for your feedback. We are so happy that you and your family got the car and the experience you wanted and we look forward to working together for many years.

September 30, 2020

Paulilie is great , he assisted me in the best way !!!! He was very knowledgeable and quick with responding to me . I spent a lot of money but it was worth the quality of service. More

by crystalmrayner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Oct 03, 2020 -

BMW of Kansas City South responded

Crystal, thank you so much for the kind words about Paullie! We fully agree and are lucky to have him.

September 29, 2020

The dealership had excellent customer service. They went above and beyond for my wife and I as we had driven 3 hours to get there. They took very good care of us. More

by jmtaliaferro60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Oct 03, 2020 -

BMW of Kansas City South responded

jmtaliaferro60. we greatly appreciate the feedback and especially since you came from out of town. Giuseppe does a phenomenal job with our clients and we are so happy you got that same experience.

September 28, 2020

Great service! Stu went above and beyond to find exactly what I was looking for and the service was prompt and efficient. Great dealership to work with. More

by MLGILMOREDDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Williams
Sep 30, 2020 -

BMW of Kansas City South responded

Mlgilmoredds, we're glad you had such a wonderful experience with Stu and our team! Please don't hesitate to contact us if you need anything in the future!

September 27, 2020

Had great customer service Very impressed. Sales person Tim Branson did a wonderful job Very good experience. Look forward to returning to see them again More

by Tblystn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Branson
Sep 30, 2020 -

BMW of Kansas City South responded

Tblystn, thank you for your kind words and this wonderful review about Tim and your overall experience. Congratulations on your new vehicle and welcome to the BMW of Kansas City South family!

September 26, 2020

Clinton was great as always, they were fast and very nice! And I forget something expensive in my loaner car and clinton keep it for me! I’m very happy More

by RASHELGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton
Sep 30, 2020 -

BMW of Kansas City South responded

Rashelgp, thank you for your kind review; we are happy to pass along your comments to Clinton and the team. We look forward to assisting you again in the future!

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