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BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,091 Reviews of BMW of Kansas City South

September 26, 2020

Clinton was great as always, they were fast and very nice! And I forget something expensive in my loaner car and clinton keep it for me! I’m very happy More

by RASHELGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton
Sep 30, 2020 -

BMW of Kansas City South responded

Rashelgp, thank you for your kind review; we are happy to pass along your comments to Clinton and the team. We look forward to assisting you again in the future!

September 26, 2020

Brought my X3 in for my regular service and Norm informed me that Paul had been promoted. So Norm took care of me. He got everything done I asked for in a timely and professional way and answered all my que More

by susanandrob@everestkc.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michaels. He's not on your list.
Sep 30, 2020 -

BMW of Kansas City South responded

Susanandrob@everestkc.net, we're glad to hear you enjoyed your visit with Norm and our team. We look forward to assisting you again in the future!

September 24, 2020

The process at Hendrick was flawless. I returned a lease and then purchased another vehicle. Keith Heedum handled it all very professionally. Including bringing my vehicle in from another store. The finance More

by KENNYMARTINII
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
Sep 30, 2020 -

BMW of Kansas City South responded

Kennymartinii, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. Thank you for staying loyal to the BMW family and congratulations on your newest addition!

September 24, 2020

I bought my new to me BMW 135i Msport for recall work, great customer service, They did not try sale me extra work or service plans. They did recommend service work with prices that were are not over pri More

by ALLENFDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Hi Allenfdale, we are very happy to have provided you with such a positive experience! We look forward to assisting you again in the future with your 135i M Sport!

September 24, 2020

Brought our car in for alignment. Loaner car was ready, so turnaround was fast and easy. Work was completed quickly and car was ready at the time expected. Always enjoy working with Paullie! More

by SHADERMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Sep 30, 2020 -

BMW of Kansas City South responded

Hello Shadermark, thank you; we appreciate your feedback! We're so glad that you enjoyed your time with Paullie and our team. We're looking forward to your next visit!

September 24, 2020

Good service, my sales rep Norm Michael was very pleasant with all information regarding my vehicle. My findings report explained all issues completely to understand. More

by RICKJACK66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Sep 30, 2020 -

BMW of Kansas City South responded

Rickjack66, we are so pleased you enjoyed your visit to BMW of Kansas City South and your time with Norm. We look forward to assisting you again in the future.

September 23, 2020

This was my second time in for service on my AC. Hoping this round fixes it. Service was good and appreciated the wash after. Thank you More

by WISEMANLINDA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Samuel Newton, Derek Goodhart
Sep 30, 2020 -

BMW of Kansas City South responded

Hello Wisemanlinda, thank you; we appreciate your feedback!

September 23, 2020

Great service. Clinton Wong always takes care of my car and addresses all its service requirements. And I always appreciate his honesty in the work required for my car. More

by preetardx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Preetardx, we are so pleased you enjoyed your visit to BMW of Kansas City South and the time spent with Clinton. We look forward to assisting you again in the near future! Please don't hesitate to contact us with any future needs.

September 23, 2020

Nice service and workers there are all nice and welcoming it’s clean and safe to visit for any reason you have recommend this BMW. More

by jonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Hi Jonny, thank you so much for your positive comments about BMW of Kansas City South! We strive to ensure our facility is clean for all guests. We look forward to your next visit!

September 23, 2020

Great service. I will be returning for future visits with my advisor Clinton. He was very professional and prompt. Thank you BMW south Kansas City More

by NIXON_KILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Nixon_kila, thanks for your praise and kind comments about Clinton and our team here at BMW of Kansas City South. We look forward to your next visit!

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