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BMW of Kansas City South

Kansas City, MO

4.9
2,086 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,086 Reviews of BMW of Kansas City South

September 20, 2020

Great team to work with on your BMW purchase. I communicated via email, text and phone calls to close the deal for my wife’s new X3. Being 3 hours away they made it seem like we were just across th More

by glliles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Newton
Sep 30, 2020 -

BMW of Kansas City South responded

Glliles, thanks for your praise and kind comments about our team. We're glad that Chris, Michael, and Sam made an out-of-area purchase seamless. Congratulations to your and your wife on your new BMW X3 and welcome to the BMW of Kansas City South family!

September 18, 2020

I brought my car in for routine service. I was met and checked in promptly, and provided a loaner car. My car was done when expected and Clinton was awesome to work with. Overall I was very pleased. More

by ALLYNCHRISTIANSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Allynchristiansmom, we're happy to hear you had such a positive experience with Clinton and our team! Thank you, and have a fantastic day!

September 18, 2020

Friendly and professional. They always make sure the car is clean, too ! This was a service appointment but the form below only offers “sales” as the reason for a visit. More

by chuck_cordray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Chuck, we truly appreciate you taking the time to leave a review for us at BMW of Kansas City South. We're happy that Clinton and our team could meet your expectations! We look forward to assisting you again in the future.

September 18, 2020

Came here to get my car serviced and Clinton Wong took great care of me. He’s very attentive and responsive. Thank you for the wonderful service. More

by Kim Huynh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Kim Huynh, we are so pleased you enjoyed your visit to BMW of Kansas City South with Clinton! Thank your for your wonderful feedback and we look forward to assisting you again in the future.

September 17, 2020

Norm in service was great! He was very efficient in scheduling my appointment and having all parts ordered and available ahead of time and he did a great job of keeping me informed along the way. More

by tonyholechek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm
Sep 30, 2020 -

BMW of Kansas City South responded

Tonyholechek, we're happy you found Norm to be so supportive during your experience here at BMW of Kansas City South. Please contact us if you need assistance again in the future!

September 17, 2020

As always, awesome service, great facility and great staff. I know there is a 25 word minimum but my first sentence says it all for me. More

by DAVE.HARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Dave.harrison, thank you for your praise and kind comments about our team!

September 17, 2020

Quality experience as you would expect from a premium manufacturer. Professional and thorough in customer service and technician support. The customer waiting area is clean and comfortable. More

by dolskiw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Sep 30, 2020 -

BMW of Kansas City South responded

Hi Dolskiw, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! We look forward to assisting you again in the near future.

September 17, 2020

Exceptional customer service! Norm was so courteous and professional. Every thing was finished on time and as promised. They kept me informed of the progress along the way. More

by DOT2DON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Sep 30, 2020 -

BMW of Kansas City South responded

Hi Dot2don, we are very happy to have provided you with such a positive experience! We look forward to assisting you again in the near future!

September 17, 2020

The BMW Service Team is absolutely amazing. They take care of you every time you come in. It’s clean, they are prompt and with a loaner vehicle it is flexible enough for my schedule More

by DAVESWINBURNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Sep 30, 2020 -

BMW of Kansas City South responded

Daveswinburne, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We look forward to assisting you again in the future!

September 16, 2020

I took my vehicle in for an oil change. Clinton was great to work with and did a great job explaining issues found, as well as options for resolving. More

by lou52.schneider
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Lou52.schneider, we are so pleased you enjoyed your visit to BMW of Kansas City South and enjoyed working with Clinton. Thank you for your wonderful feedback!

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