Back

BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

Directions

By Type

2,091 Reviews of BMW of Kansas City South

September 23, 2020

Paullie Ranker is great. He explains everything in a way that you can understand. While waiting on my car, I also had conversations with Keith in sales, and another person who keeps all the batteries charge More

by BILLADAMS.AGENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, Paullie Ranker
Sep 30, 2020 -

BMW of Kansas City South responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We appreciate your kind words about Paullie and Keith. If you have further needs or questions, please reach out! We look forward to having you back for your next Service visit!

September 22, 2020

Everything here is spot on if your looking for a great car they are friendly and pricing is on point definitely wi be back thx for the great car More

by sacster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhoda Edquist
Sep 30, 2020 -

BMW of Kansas City South responded

Sacster, we are so pleased you enjoyed your visit to BMW of Kansas City South and your experience with Jhoda. Congratulations on your new vehicle and welcome to the BMW of Kansas City South family!

September 22, 2020

Service was great. Really liked how they cleaned my car. Clinton was a Hugh help. Couldn’t finish my car on time, but kept it inside overnight. More

by patty.sue9999@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Patty, we appreciate you taking the time to leave us this feedback. We're happy that Clinton was enjoyable to work with and we look forward to assisting you again in the future!

September 22, 2020

Fast and friendly service. Brought our Audi in for service and tech noticed additional items that need repair. Saved us needing to bring it back. More

by TCOSTANZO516
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Tcostanzo516, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. Please don't hesitate to reach out if there's anything additional we can do for you.

September 20, 2020

Norm Michael was unresponsive to contact regarding service status. Rude when asked about issues that arose prior to service. Absolutely careless regarding the car itself UPDATE: After being contac More

by davidbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norm Michael
Oct 07, 2020 -

BMW of Kansas City South responded

Here at BMW of Kansas City South, we strive for excellence, and are disappointed to hear that you received anything less. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (816) 201-2700

September 20, 2020

Great team to work with on your BMW purchase. I communicated via email, text and phone calls to close the deal for my wife’s new X3. Being 3 hours away they made it seem like we were just across th More

by glliles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Newton
Sep 30, 2020 -

BMW of Kansas City South responded

Glliles, thanks for your praise and kind comments about our team. We're glad that Chris, Michael, and Sam made an out-of-area purchase seamless. Congratulations to your and your wife on your new BMW X3 and welcome to the BMW of Kansas City South family!

September 18, 2020

I brought my car in for routine service. I was met and checked in promptly, and provided a loaner car. My car was done when expected and Clinton was awesome to work with. Overall I was very pleased. More

by ALLYNCHRISTIANSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Allynchristiansmom, we're happy to hear you had such a positive experience with Clinton and our team! Thank you, and have a fantastic day!

September 18, 2020

Friendly and professional. They always make sure the car is clean, too ! This was a service appointment but the form below only offers “sales” as the reason for a visit. More

by chuck_cordray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Chuck, we truly appreciate you taking the time to leave a review for us at BMW of Kansas City South. We're happy that Clinton and our team could meet your expectations! We look forward to assisting you again in the future.

September 18, 2020

Came here to get my car serviced and Clinton Wong took great care of me. He’s very attentive and responsive. Thank you for the wonderful service. More

by Kim Huynh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Kim Huynh, we are so pleased you enjoyed your visit to BMW of Kansas City South with Clinton! Thank your for your wonderful feedback and we look forward to assisting you again in the future.

September 17, 2020

Norm in service was great! He was very efficient in scheduling my appointment and having all parts ordered and available ahead of time and he did a great job of keeping me informed along the way. More

by tonyholechek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm
Sep 30, 2020 -

BMW of Kansas City South responded

Tonyholechek, we're happy you found Norm to be so supportive during your experience here at BMW of Kansas City South. Please contact us if you need assistance again in the future!

...
78
...