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BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,091 Reviews of BMW of Kansas City South

September 17, 2020

As always, awesome service, great facility and great staff. I know there is a 25 word minimum but my first sentence says it all for me. More

by DAVE.HARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Dave.harrison, thank you for your praise and kind comments about our team!

September 17, 2020

Quality experience as you would expect from a premium manufacturer. Professional and thorough in customer service and technician support. The customer waiting area is clean and comfortable. More

by dolskiw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Sep 30, 2020 -

BMW of Kansas City South responded

Hi Dolskiw, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! We look forward to assisting you again in the near future.

September 17, 2020

Exceptional customer service! Norm was so courteous and professional. Every thing was finished on time and as promised. They kept me informed of the progress along the way. More

by DOT2DON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Sep 30, 2020 -

BMW of Kansas City South responded

Hi Dot2don, we are very happy to have provided you with such a positive experience! We look forward to assisting you again in the near future!

September 17, 2020

The BMW Service Team is absolutely amazing. They take care of you every time you come in. It’s clean, they are prompt and with a loaner vehicle it is flexible enough for my schedule More

by DAVESWINBURNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Sep 30, 2020 -

BMW of Kansas City South responded

Daveswinburne, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We look forward to assisting you again in the future!

September 16, 2020

I took my vehicle in for an oil change. Clinton was great to work with and did a great job explaining issues found, as well as options for resolving. More

by lou52.schneider
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

Lou52.schneider, we are so pleased you enjoyed your visit to BMW of Kansas City South and enjoyed working with Clinton. Thank you for your wonderful feedback!

September 16, 2020

Great experience with my new car. It did take longer than hoped to finalize terms since they only had one finance person. Better staffing for peak end of month recommended. More

by CFLOREZ0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Newton
Sep 30, 2020 -

BMW of Kansas City South responded

Cflorez0812, thank you; we appreciate your feedback. Congratulations on your new vehicle and welcome to the BMW of Kansas City South family!

September 16, 2020

This was the best car buying experience I’ve ever had! I don’t think I’ll ever buy another car from any other dealership. More

by KASIEHUMPHREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hunt, Colin Coit, Samuel Newton, Derek Goodhart
Sep 30, 2020 -

BMW of Kansas City South responded

Kasiehumphrey, we're so glad that we were able to go above and beyond your expectations! Welcome to the BMW of Kansas City South family!

September 16, 2020

It took 5 trips to the dealer to get all the parts for a spare tire. If I lived 10 minutes that would be one thing but I live 40 minutes away. Regardless, it should not have taken 5 times to get everything More

by ROBINMWOOLERY72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clinton Wong
Oct 03, 2020 -

BMW of Kansas City South responded

Robin, we regret you had this experience and would love to try to overcome these issues for you. Can you please call our General Manager Jhoda Edquist at 816-501-2702? We look forward to making this right.

September 15, 2020

Did awesome job on my car gave me a great price than market really satisfied with the quality of work done. It was the quickest tire work done ever. More

by Parth Chaudhari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANDREAS HERMANN, Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

We sincerely thank you for the positive review Parth, and look forward to seeing you again soon!

September 15, 2020

I arrived thirty minutes early for my appointment. I wasn’t sure how long it would take me to get there. They were able to get started on my car almost immediately. My car was ready to go sooner which h More

by BJAUSTIN1968
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Colin Coit, Derek Goodhart
Sep 30, 2020 -

BMW of Kansas City South responded

Bjaustin1968, we are so pleased you enjoyed your visit to BMW of Kansas City South! We look forward to assisting you again in the future. Thank you for you the feedback!

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