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BMW of Kansas City South

Kansas City, MO

4.9
2,086 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,086 Reviews of BMW of Kansas City South

September 16, 2020

Great experience with my new car. It did take longer than hoped to finalize terms since they only had one finance person. Better staffing for peak end of month recommended. More

by CFLOREZ0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Newton
Sep 30, 2020 -

BMW of Kansas City South responded

Cflorez0812, thank you; we appreciate your feedback. Congratulations on your new vehicle and welcome to the BMW of Kansas City South family!

September 16, 2020

This was the best car buying experience I’ve ever had! I don’t think I’ll ever buy another car from any other dealership. More

by KASIEHUMPHREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hunt, Colin Coit, Samuel Newton, Derek Goodhart
Sep 30, 2020 -

BMW of Kansas City South responded

Kasiehumphrey, we're so glad that we were able to go above and beyond your expectations! Welcome to the BMW of Kansas City South family!

September 16, 2020

It took 5 trips to the dealer to get all the parts for a spare tire. If I lived 10 minutes that would be one thing but I live 40 minutes away. Regardless, it should not have taken 5 times to get everything More

by ROBINMWOOLERY72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clinton Wong
Oct 03, 2020 -

BMW of Kansas City South responded

Robin, we regret you had this experience and would love to try to overcome these issues for you. Can you please call our General Manager Jhoda Edquist at 816-501-2702? We look forward to making this right.

September 15, 2020

Did awesome job on my car gave me a great price than market really satisfied with the quality of work done. It was the quickest tire work done ever. More

by Parth Chaudhari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANDREAS HERMANN, Clinton Wong
Sep 30, 2020 -

BMW of Kansas City South responded

We sincerely thank you for the positive review Parth, and look forward to seeing you again soon!

September 15, 2020

I arrived thirty minutes early for my appointment. I wasn’t sure how long it would take me to get there. They were able to get started on my car almost immediately. My car was ready to go sooner which h More

by BJAUSTIN1968
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Colin Coit, Derek Goodhart
Sep 30, 2020 -

BMW of Kansas City South responded

Bjaustin1968, we are so pleased you enjoyed your visit to BMW of Kansas City South! We look forward to assisting you again in the future. Thank you for you the feedback!

September 14, 2020

Giuseppe was amazing! Took his time to explain everything about the 840i and explain all the cool new technology on the 2021. He gave us plenty of time to talk and make the right decision for us! The entire More

by NRose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Samuel Newton
Sep 15, 2020 -

BMW of Kansas City South responded

Nrose, we are so pleased you enjoyed your visit to BMW of Kansas City South! We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2020

From start to finish of my purchase Chris and the whole team were awesome to deal with. I seen nothing but team work while I was there. Everyone was very accommodating and a joy to be around. More

by GRAYCHARLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shields , Samuel Newton
Sep 16, 2020 -

BMW of Kansas City South responded

Graycharline, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South.

September 14, 2020

The process was quick and easy. Two short test drives and I bought a car. That is about all I need to say but I will keep typing until this goes green More

by KPPAVICIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Colin Coit, Keith Heedum, Samuel Newton
Sep 16, 2020 -

BMW of Kansas City South responded

Hi Kppavicic, we are very happy to have provided you with such a positive experience! We hope to see you soon!

September 12, 2020

I like the dealership & like the service advisor (Clint Wong). I feel like they’ve treated me right. I just wish that BMW parts weren’t so ridiculously expensive. More

by COLENEWT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 15, 2020 -

BMW of Kansas City South responded

Colenewt, we're glad you had such a wonderful experience with us!

September 12, 2020

Very happy with both sales and service. Love my e530. My Very happy with both sales and service. Love my e530. My second BMW from BMW of Kansas City South. Giuseppe was great on the purchase, and Clinton e More

by Bdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan, who serviced my car. , Giuseppe Baldin, Clinton Wong
Sep 15, 2020 -

BMW of Kansas City South responded

Bdm, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South.

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